agencies in US & CALA
• Partners with Global Account Executives that manage Luxury travel agencies (AMEX FHR, Internova, etc.)
• Works with Marketing teams on market-level and property-specific strategies and initiatives. Pulls-through existing national...
and ensure understanding of KPIs in order to improve individual and collective performance
• Collaborate with the marketing team
Customer service
• Ensure the quality of customer service
• Ensure that the team maintains communication with customers...
service initiatives, and other large-scale projects related to growth and learning.
• Training Marketing: Market the learning function’s programs, initiatives, and online learning. Prepare and produce training calendars for the entire property while...