that we want to make smarter, greener, in a responsible and sustainable way. Our technology starts with you. Join us and start the future!
Job Description Summary
ST is looking for an energetic and self-driven Technical Marketing Manager for Power...
Contributes to team effort by accomplishing related results as needed,
• Works with their line manager and all respective functions to ensure proper customer service is being delivered
• Handles changes,
• Goes the extra mile to engage customers,
• Executes...
addressing their travel inquiries and concerns. - Assist customers with booking flights' managing changes' cancellations' and addressing special requests. - Handle customer complaints and issues promptly and professionally' ensuring effective resolutions...
processes of managing their finances and understanding product features. - Maintain accurate records of customer interactions and ensure proper documentation of all inquiries and resolutions. - Collaborate with internal teams to address complex queries...
package) to prepare reports' memos' summaries' and analyses, - Skill in collecting and analyzing complex data' evaluating information and systems' and drawing logical conclusions, - Ability to establish and maintain harmonious working relationships with co...
Action plans taken to mitigate any potential delay, o he/she is responsible for collecting requests and comments from different departments and be always UpToDate on arrival flows. - Support the Global Operations Planning Coordinator &, Manager...
through various communication channels' including phone' email' and chat' responding to inquiries related to banking products and services. - Guide clients on managing their accounts' processing transactions' and resolving any issues they encounter...
level of customer satisfaction.
• Document customer interactions accurately while managing follow-ups on outstanding inquiries.
• Work collaboratively with relevant departments to ensure an efficient service delivery.
• Stay updated on airline policies...
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