achievement, CONQ (Cost Of Non Quality) & claims management
9. Lead supplier QCD performance reviews
10. Management of initial issues before escalation to line manager
11. Respect Alstom Transport code of ethics and guidelines
Commodity Support on Site:
1. ..
processes of managing their finances and understanding product features. - Maintain accurate records of customer interactions and ensure proper documentation of all inquiries and resolutions. - Collaborate with internal teams to address complex queries...
in a Rolling Stock project frame, according to European Regulation (IV Railway Package), National Rules and laws and internal procedures.
Functionally, she/he reports to the Project C&A Manager; hierarchically to the C&A Site Leader.
She/He is responsible for...
Action plans taken to mitigate any potential delay, o he/she is responsible for collecting requests and comments from different departments and be always UpToDate on arrival flows. - Support the Global Operations Planning Coordinator &, Manager...
Software Development Engineer
Responsibilities
Accountable for:
1. Delivery of software according to his / her Engineering Work Package.
2. Deployment and application of Train Control & Information Solutions development procedures, processes & design...
and coordinating with colleagues as necessary
• Providing feedback on the efficiency of the customer service process
• Managing a team of junior customer service representatives
• Ensure customer satisfaction and provide professional customer support REQUIREMENTS...
and services is a significant advantage.
• Detail-oriented' organized' and capable of managing multiple tasks effectively.
• Flexibility to work various shifts' including evenings and weekends if necessary.
Benefits
• Private Health Insurance
• Training &...
through various communication channels' including phone' email' and chat' responding to inquiries related to banking products and services. - Guide clients on managing their accounts' processing transactions' and resolving any issues they encounter...
level of customer satisfaction.
• Document customer interactions accurately while managing follow-ups on outstanding inquiries.
• Work collaboratively with relevant departments to ensure an efficient service delivery.
• Stay updated on airline policies...
package) to prepare reports' memos' summaries' and analyses, - Skill in collecting and analyzing complex data' evaluating information and systems' and drawing logical conclusions, - Ability to establish and maintain harmonious working relationships with co...
addressing their travel inquiries and concerns. - Assist customers with booking flights' managing changes' cancellations' and addressing special requests. - Handle customer complaints and issues promptly and professionally' ensuring effective resolutions...
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