Contributes to team effort by accomplishing related results as needed,
• Works with their line manager and all respective functions to ensure proper customer service is being delivered
• Handles changes,
• Goes the extra mile to engage customers,
• Executes...
and coordinating with colleagues as necessary
• Providing feedback on the efficiency of the customer service process
• Managing a team of junior customer service representatives
• Ensure customer satisfaction and provide professional customer support REQUIREMENTS...
level of customer satisfaction.
• Document customer interactions accurately while managing follow-ups on outstanding inquiries.
• Work collaboratively with relevant departments to ensure an efficient service delivery.
• Stay updated on airline policies...
Action plans taken to mitigate any potential delay, o he/she is responsible for collecting requests and comments from different departments and be always UpToDate on arrival flows. - Support the Global Operations Planning Coordinator &, Manager...
through various communication channels' including phone' email' and chat' responding to inquiries related to banking products and services. - Guide clients on managing their accounts' processing transactions' and resolving any issues they encounter...
addressing their travel inquiries and concerns. - Assist customers with booking flights' managing changes' cancellations' and addressing special requests. - Handle customer complaints and issues promptly and professionally' ensuring effective resolutions...
package) to prepare reports' memos' summaries' and analyses, - Skill in collecting and analyzing complex data' evaluating information and systems' and drawing logical conclusions, - Ability to establish and maintain harmonious working relationships with co...
bakeca.it -
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