For a charming luxury hotel in Venice, we are looking for a
Hotel Manager
As Hotel Manager you will be responsible for leading the effective daily operational management of the hotel services. You will be supervising and coordinating the Heads of...
role' you will address a variety of customer needs' such as providing product information' troubleshooting issues' and managing service requests' all while ensuring clear and effective communication. Working closely with cross-functional teams' you'll...
opportunities to improve customer satisfaction and loyalty.
Key Responsibilities:
1. Analyze customer feedback and data to identify trends and actionable insights for service improvement.
2. Develop and implement processes to enhance customer satisfaction...
parties
• Answer questions about customer service' technical and product concerns' and general corporate matters.
• Strive for client retention and loyalty and aim for a positive response to the customer's inquiry.
• Answer and assisting on incoming calls...