FORFIRM is providing solutions to real business challenges for our clients through innovation and deep industry understanding. We pride ourselves on being a knowledge-based company' with no barriers or pre-built solutions - we listen to our clients...
matching' unmatched and pending management at all markets, buy
• in and claim management
• Good knowledge of Swift Messages (MT541' MT543' MT545 and MT547)
• Ability to understand Security Settlement Instructions
• Booking operations in both Client's...
required developments.
What We Are Looking For
• 5+ years' experience in development unit
• Good knowledge of object-oriented programming
• Experience with debugging
• Experience with SQL Studio Management Visual Studio
• Experience with languages VB.NE...
management and prioritization skills to effectively handle a dynamic and sometimes complex workload - Motivated learners eager to grow both technically and in financial domain knowledge' open to continuous development and adapting to new technologies...
service levels Issue Management
• analyse' investigate' and allocate for resolution and closure for all issues Change Management
• support guidance for testing and release process for production fixes Project Handover
• facilitate the transition between...
providers and eHealth / mHealth solution providers with our process and IT expertise in their digital transformation. Help us with your knowledge and skills so that we can make our contribution to making the Swiss healthcare system fit for the future.
Your...
tools like Ansible and scripting languages. Maintain and improve internal procedures and documentation. - Participate in infrastructure projects and sub-project management. - Collaborate with application owners to ensure infrastructure alignment...
demand. Mix of data analysis, sales excellence, support, admin, compliance, customer reporting. Skills required: - Recognized for your exceptional relationship management and interpersonal skills (both internal &, customer channels), you are someone...
channels including phone' email' and chat. - Assist customers with inquiries related to telecom services' billing' troubleshooting' and account management. - Address customer complaints and resolve issues in a timely manner to ensure a positive experience...
to meet critical deadlines, applying project management skills. - Investigate and resolve deviations and anomalies using a structured problem-solving approach, proactively proposing effective solutions. - Evaluate process data objectively with...
You'll Be Responsible For: - Multichannel Contact: Handling all incoming and outgoing customer communication via phone' email' and chat' strictly in Italian. - Booking Management: Assisting customers with new reservations' changes' cancellations...
move faster and feel excited about improving how things work. Your Skills and Tools - Process Tools: Knowledge of Lean' Six Sigma' BPMN' process mining (e.g. Celonis)' and tools like Power BI. - AI and Automation: Familiarity with AI platforms (OpenAI...
availability' fault tolerance' and smooth deployment processes with minimal downtime. - Implement secure and compliant solutions. Integrate best practices for data protection' identity access' secrets management' and compliance (GDPR' SOC2' etc.) from the start...
priorities frequently shift' and deadlines must be met.
• A few years of industry experience
• Ability to adopt and embrace changes with a growth mindset.
• Excellent time management' communication &, organizational skills with excellent attention to...