cybersecurity, infrastructure, and workplace management to protect enterprise data, systems, applications and workplace devices. Ensure compliance with applicable cybersecurity regulations and standards.
A strong inclination toward managing outsourced services...
and peripherals for end-users.
• IT Helpdesk Services: provide a knowledgeable and reliable IT helpdesk service, managing and documenting support requests via ticketing and monitoring systems to ensure high service quality and user satisfaction.
• Documentation...
cybersecurity, infrastructure, and workplace management to protect enterprise data, systems, applications and workplace devices. Ensure compliance with applicable cybersecurity regulations and standards.
A strong inclination toward managing outsourced services...
leading remote teams
• Understanding of ITIL; foundation and Service Operations.
• Detailed knowledge of, and experience managing:
-Service Desk
• Active Directory
• Virtual environments
• Disaster Recovery
• Ability to set and manage priorities judiciously...
di progetti.
Nice to have
• Certificazioni: Prince, ITIL, Togaf, Scrum o certificazioni AWS/Ms Azure/Google/Professional Cloud ServiceManager.
• Esperienza nel disegno dei processi IT sulla base delle best practice di mercato (ITIL) e conoscenza...
are documented and up to date in Configuration Management Database (CMDB).
• Acts as point of contact for owned applications and manages key applications stakeholders: business stakeholders, IS ServiceManager, and users.
• Define and monitor the Service...
Certificazioni: Prince, ITIL, Togaf, Scrum o certificazioni AWS/Ms Azure/Google/Professional Cloud ServiceManager.
• Esperienza nel disegno dei processi IT sulla base delle best practice di mercato (ITIL) e conoscenza dei principali tool utilizzati in ambito IT...
tra le diverse funzioni aziendali.
Must Have
Esperienza in ruoli di gestione della service delivery o project management nel settore ICT, preferibilmente con focus su servizi cloud su grandi clienti.
Esperienza nell’applicazione dei framework ITIL...
experience with its Intelligent Media Delivery Platform (iMDP), the first platform designed to guarantee full governance over the streaming process, the highest Quality of Service and the best Return on Investment.
System Operations Manager
Job Description...
strong IT operational frameworks while ensuring effective governance across the technology landscape and strategic partnerships.
Key Competencies
• Deep knowledge of ITIL best practices and service management frameworks.
• Experience in managing complex...
Saipem is a global leader in the engineering and construction of major projects for the energy and infrastructure sectors, both offshore and onshore. Saipem is “One Company” organized into five business lines - Asset Based Services, Energy Carriers...
corporate, operational services and editorial production solutions.
We are an international team that works with our stakeholders and partners curating the most effective and efficient customer-driven operating model.
High ethical standards are embedded to...
and providing essential technical support to employees across the organization. You will be key in managing hardware, software, and network-related issues, while also taking ownership of system maintenance, troubleshooting, and vendor coordination.
Additionally...
availability of supporting business and enabling Network infrastructure within Data Centers or external service providers. Role holder participates in Network lifecycle management through network build and/or upgrade projects. Collaborates with program/project...