compliance' and performance metrics. - Ensure efficient ITservice delivery by managing ticket escalation and resolution processes. - Offer support and guidance to stakeholders on IT best practices and system utilization.
Systems &, Infrastructure...
wealth management technology and services for financial institutions around the world' including private banks and wealth managers' investment managers' as well as retail and neo banks. Our research led approach and continual innovation is powered by the...
the customer and Goodyear logistics execution to ensure orders are being shipped as per customer requirements. This includes managing delivery blocked orders with the customers' agreeing on delivery slots and required service levels and potential...
VF Corporation is looking for an exceptional Retail Support and Infrastructure Manager (RSIM) to join our Retail PSS Solutions team based in Stabio' Switzerland. Let's talk about the role! As Retail Support and Infrastructure Manager' you are...
necessary. Strategy &, Process Improvement: - You develop' implement' and refine quality management processes for customer service. - You support the set-up and optimization of a new quality management software' utilizing it to monitor' assess and improve...
4+ years of experience in technical roles such as Solution Architect' Consultant' Systems Engineer' or Technical Account Manager with a focus on enterprise integration. - In-depth knowledge of iPaaS (Integration Platform as a Service)' API and Data...
wealth management technology and services for financial institutions around the world' including private banks and wealth managers' investment managers' as well as retail and neo banks. Our research led approach and continual innovation is powered by the...
customers and internal sales on all changes and amendments to customer orders.
• Ability to manage cross selling and/or give alternatives to the sales team to execute.
• Dealing with customer queries and managing up when required.
• Processing return...
Communication Skills
• Have excellent communication skills
• Be fluent in English and Italian.
• Display active listening skills
• Efficient in managing call from a high-volume and fast-paced environment.
Quality and skills
• Interactive' customer service...
currency transactions' metal transactions' etc,
• Welcoming customers and providing high quality service,
• Handle sensitive information confidentially' complying with all internal regulations,
• Manage access and safe deposit box,
• Managing administrative...
ownership of content projects from inception to completion' managing multiple initiatives simultaneously. You will drive forward documentation efforts independently' ensuring that deadlines are met and quality is maintained. - Become a subject matter expert...
a passion for delivering exceptional service - Ability to work effectively as a team player' collaborating with colleagues and contributing to a positive and cooperative work environment - Strong attention to detail with the ability to multitask...
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