company
• Monitoring of the purchasing process through checking of delivery dates and expediting
• Management through claims with the supplier of discrepancies in reception
• ASD (Active, Slow, Dead) analysis
• Monthly/annual reporting with analyses...
issue resolution' root cause analysis' and problem management. Optimize support processes to ensure efficient and effective service delivery. - Define the infrastructure vision and roadmap' and oversee the installation' maintenance' security...
in ensuring high quality standards of Board products. Main duties: - Execute System Test' No Regression Test' Configuration Test for web-based systems and multidimensional databases - Troubleshooting of incidents and root causes analysis during development...
involves root cause analysis' entailing thorough error reporting' examining customer pain points' and addressing internal issues to enhance overall service quality. Lastly' the team is dedicated to maintaining quality KPIs by consistently monitoring service...
the requests of consumers and merchants requiring in-depth analysis by email and telephone' and guide them in the use of our payment solution - Interact with internal and external contacts to respond to their requests and provide the best support...