suppliers, and internal teams, driving continuous improvement and maintaining our reputation for excellence.
Key Responsibilities:
• Lead and manage all aspects of the Quality Management System.
• Organize and participate in meetings with clients...
Organize and manage mandatory training related to workplace safety
• Coordinate occupational health surveillance activities
• Implement internalcommunication projects and lead initiatives focused on employee engagement and organizational culture...
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hygiene, food safety regulations, as well as company standards and local legislation.
• Monitor guest satisfaction through feedback, reviews, and internal quality audits, implementing corrective actions when necessary to continuously enhance the guest...
Organize and manage mandatory training related to workplace safety
• Coordinate occupational health surveillance activities
• Implement internalcommunication projects and lead initiatives focused on employee engagement and organizational culture...
maintaining high standards at all times.
• Responsible for cash accounting, including the payment of guest bills.
• Communicate all relevant guest and group activity to the appropriate internal parties.
• Anticipate guests’ needs and handle guests’ complaints...
with Mangia’s service philosophy
• Ensure seamless interdepartmental communication to support operational flow
• Supervise daily F&B operations, including staffing, cleanliness, and service standards
• Monitor guest experience and satisfaction across...
with Mangia’s service philosophy
• Ensure seamless interdepartmental communication to support operational flow
• Supervise daily F&B operations, including staffing, cleanliness, and service standards
• Monitor guest experience and satisfaction across...
issues.
• Document all customer interactions accurately in the CRM system.
• Collaborate with internal teams to ensure timely resolution of customer issues and enhance customer satisfaction.
• Stay updated on banking products' policies' and relevant...
information to internal departments
• Anticipate guest needs and handle complaints professionally
• Supervise and support team members
Requirements
• Demonstrated commitment to delivering exceptional service standards
• Fluency in English and Italian...
Collaborate with internal teams to enhance customer service delivery and address client needs. - Stay informed about industry regulations and updates to ensure compliance and provide relevant advice. Requirements - Fluency in Italian (both written and spoken...
information to internal departments
• Anticipate guest needs and handle complaints professionally
• Supervise and support team members
• Demonstrated commitment to delivering exceptional service standards
• Fluency in English and Italian (a third language is...
internalcommunication projects and lead initiatives focused on employee engagement and organizational culture
Requirements:
• Degree in Economics, Law, or Social/Human Sciences
• Minimum of 3 years' experience in HR administration within Italian...
Sheets (BEOs) and ensure all event details are accurately recorded.Schedule and coordinate internal event meetings, ensuring all departments are aligned on upcoming functions.Maintain and update the Function Diary, sales systems, and client databases (e.g...
and reviewing Financial policies
• Audit compliance including actioning recommendations and liaising with internal stakeholders
Financial Reporting:
• Production of monthly financial reporting GAAP
• Overseeing budgeting & forecasting process and long term...