Mercier Consultancy is thrilled to announce opportunities for Italian Speaking Customer Service Representatives in our Imperial Department. This role is perfect for individuals who are customer-focused and possess strong communication skills...
providing exceptional support and assistance regarding their transportation inquiries and needs. Your fluency in Italian will ensure that we maintain clear and effective communication with our valued customers. This position is perfect for individuals who...
inquiries
• Assist customers with booking automotive services' providing product information' and troubleshooting issues
• Accurately document customer interactions and requests in our CRM system
• Collaborate with internal teams to ensure timely resolution...
involves root cause analysis' entailing thorough error reporting' examining customer pain points' and addressing internal issues to enhance overall service quality. Lastly' the team is dedicated to maintaining quality KPIs by consistently monitoring service...
safety standards' environmental laws' sustainability endeavours' agriculture' transportation/logistics' infrastructure' privacy and tax. The leader in this role engages key internal decision makers and subject matter experts as needed to support VF's...
minimum B2 level for internalcommunication' documentation &, training. - Excited about the opportunity to contribute to Volkswagen's continued success and growth in the automotive sector. - The ability to stay composed' tactful' and solution-focused...
Job SummaryWe are seeking a highly skilled and motivated IT Desktop Support Officer to join our dynamic team. The ideal candidate will have a strong technical background coupled with excellent communication skills to provide effective IT support to...
operations within budgeted guidelines and to the highest standards.Drive service quality and customer satisfaction. Preserve excellent levels of internal and external customer service.Identify customers’ needs and respond proactively to all their...
relationships with internal and external clients - build an understanding of our industry' culture' and strategy Your team You'll be working in the Corporate Banking team in the region Ticino / Sopraceneri Switzerland in Bellinzona or Locarno.
We are a dynamic...
Fast learner and ability to work under pressure/adapt to unforeseen work demands, - Good communication skills to communicate effectively with internal/external stakeholders at all levels, - Fluent in Italian and English' French/German a plus, - Team...
and verbal communication in Spanish' Italian and English - You are confident discussing commercial details with customers (renewals and upsells) - You can oversee multiple internal and external stakeholders across a variety of customers and projects...
Maintaining sensitive information in compliance with local and regional law (e.g. General Data Protection Regulation) - Act as a customer advocate in the organization while interacting with other internal departments About you We are looking for a unique...