staff.
• Internal & external communication is a big part of this role. You will work with internal departments at all stages of the project to ensure successful delivery to the customer. Whilst having the ability to provide good customer service...
like the Aftertreatment team), best practice and guidelines.
• Coordinate and execute the activities with the assigned means and with the potential support of other internal or external resources: capacity to train less experienced people and to...
Collaborate with internal teams to enhance customer service delivery and address client needs. - Stay informed about industry regulations and updates to ensure compliance and provide relevant advice. Requirements - Fluency in Italian (both written and spoken...
like the Aftertreatment team), best practice and guidelines.
• Coordinate and execute the activities with the assigned means and with the potential support of other internal or external resources: capacity to train less experienced people and to...
interactions in our systems to ensure accurate record
-keeping and follow-ups.
• Collaborate with internal teams to identify areas for improvement and enhance service delivery.
• Stay updated on payment processing trends and product knowledge to better assist...
related to their accounts and transactions.
• Resolve customer complaints efficiently and ensure high levels of satisfaction.
• Document all customer interactions accurately in the CRM system for future reference.
• Collaborate with internal teams to...
interactions accurately in the CRM system for tracking and follow-up. - Collaborate with dealership staff and other internal teams to improve service delivery standards. - Stay informed about the latest Mercedes models' features' and promotions to provide...
Sheets (BEOs) and ensure all event details are accurately recorded.Schedule and coordinate internal event meetings, ensuring all departments are aligned on upcoming functions.Maintain and update the Function Diary, sales systems, and client databases (e.g...
system.
• Collaborate with internal teams to enhance the customer experience and improve service delivery.
• Stay informed about industry trends and company updates to provide customers with accurate information.
Requirements
• Fluency in Italian (both...
all customer interactions accurately in the CRM system for future reference. - Work closely with internal teams to enhance service delivery and optimize overall customer experience. - Stay informed about current sports events and betting trends to offer timely...
areas for improvement and inform future product decisions. - Product Evangelism: Support the communication of product value propositions and benefits to internal and external stakeholders. - Agile Participation: Actively participate in agile ceremonies...
Knowledge of Workday or other structured ATS platforms.
• Ability to work in a team and interact effectively with multiple internal stakeholders.
Soft Skills
• Teamwork and a collaborative mindset.
• Strong organizational skills and results orientation...
business needs and technical implementation' working closely with internal stakeholders and external partners in a dynamic and international environment. * The role will be based in Stabio (Switzerland) or alternatively in Milano / Lomazzo HOW YOU BRING IT...
necessary. Manage complaints with assertiveness and care' ensuring compliance with internal procedures and regulatory standards. Operational Excellence - Maintain up-to-date records of customer interactions in our CRM system' ensuring all written cases are...
and auditors to ensure timely and accurate financial reporting. - Manage communication between local teams and the U.S. headquarters to align on reporting requirements and deadlines. - Assist in ensuring compliance with local GAAP' group policies' and internal...