at the resort and airport, and work as one team with internal and external stakeholders to deliver outstanding service. You will take responsibility for your teams' performance by regularly reviewing performance metrics using MI reports and our...
customers. This role involves effective communication with both customers and internal teams through various channels' including email' phone' chat' and our case management tool. - Respond to inquiries from customers and internal parties via phone' chat...
with company policies and standards, coordinating capital and property improvement plans, responding to guest inquiries and concerns, and coordinating internal team communication schedule.
Oversee service quality, guest satisfaction and brand standards...
collaboration with internal departments such as Logistics' Shipping' and Sales to ensure high-quality service delivery and dealer satisfaction. The position may require extended hours and occasional travel to support peak periods and for training purposes.
Your...
and reports required to achieve the project purposes. - Issue all the necessary reports' to inform the internal and external stakeholders on the project status (project periodical status reports' including costs and revenues analysis' and any other project...
internal departments such as Sales and Logistics'
• Ensuring On-Time Delivery in line with customer and company targets'
• Driving customer satisfaction and process efficiency.
What we are looking for:
• Proficiency in Italian (C1-C2 level) is mandatory...
Customer Service role' you are the voice of the company - supporting customers in their most urgent moments and ensuring their issues are resolved quickly and effectively. With friendly communication and fast solutions' you make sure they feel well taken...
Investigate and resolve issues related to lost' delayed' or damaged shipments.
• Escalate complex cases to relevant internal departments when needed.
• Maintain up-to-date knowledge of the client's logistics services' policies and procedures.
• Document...
for ensuring that all Health' Safety' and Environmental activities are managed in full compliance with applicable laws and in alignment with our internal HSE Management System. You will play a key role in driving the continuous improvement of our HSE...
treasury and financial reporting. - Develop backend services and APIs in Java or Kotlin' enabling seamless communication between Business Central and internal or external platforms (booking' payments' data' finance systems).
- Collaborate with Product...
administration in managing the product line (lineplans' costing' forecasting' systems) - Assisting communication to the internal and external stakeholders on product' planning &, market information - Obtain/collate/analyze sell in and sell through data from...
live chat' or phone. You will need to analyse the issue' troubleshoot where possible' and escalate to our Developers when required. You will also work closely with internal teams such as Business Analysts' Sales' and Developers to ensure smooth...
structured. - Administrative Support: Maintain proper filing, version control, and organisation of project-related materials and correspondence. - Communication: Draft and proofread correspondence, notes, and meeting summaries in English, ensuring clarity...
Project Management: Plan and manage assessment activities' coordinating with internal and external teams to meet deadlines. - Risk Analysis: Identify and evaluate security risks related to the cardholder data environment. - Training and Awareness: Support...
Platform (GCP). - Innovate: Champion new approaches and technologies' leveraging AI to optimize data processes and generate deeper insights. - Collaborate: Partner closely with internal and business stakeholders to understand their data needs' translating...
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