at the resort and airport, and work as one team with internal and external stakeholders to deliver outstanding service. You will take responsibility for your teams' performance by regularly reviewing performance metrics using MI reports and our...
requests' schedule maintenance visits' and coordinate technician activities
• Log and track cases accurately in our internal systems
• Communicate effectively with colleagues' subcontractors' and clients to ensure smooth operations
• Collaborate across...
policies and standards, coordinating capital and property improvement plans, responding to guests inquiries and concerns, and coordinating the necessary internal team communication schedule.
• Oversee service quality, guest satisfaction and brand standards...
and maximum client satisfaction. - You will also have the chance to utilize your skills in different back-office tasks and grow professionally. - You will have continuous interactions with customers and internal stakeholders' therefore' effective communication...
for ensuring that all Health' Safety' and Environmental activities are managed in full compliance with applicable laws and in alignment with our internal HSE Management System. You will play a key role in driving the continuous improvement of our HSE...
Handling of daily customer inquiries
• Communication with the landlords' the suppliers as well as the internal departments Your profile:
• Successfully completed vocational training
• Good knowledge of the German/ French and English languages' both written...
Customer Service role' you are the voice of the company - supporting customers in their most urgent moments and ensuring their issues are resolved quickly and effectively. With friendly communication and fast solutions' you make sure they feel well taken...
capabilities' and API product development. - Make strategic decisions regarding build vs buy vs partner approaches. Drive product discovery &, business understanding: - Lead discovery processes with channel manager partners and internal extranet stakeholders...
treasury and financial reporting. - Develop backend services and APIs in Java or Kotlin' enabling seamless communication between Business Central and internal or external platforms (booking' payments' data' finance systems).
- Collaborate with Product...
B2B communication strategies' including email marketing. Accelerate Revenue Growth: Advise brands on how to leverage digital B2B capabilities to drive incremental sales and unlock cross-selling and upselling opportunities. Champion Best Practices...
internal teams.
• Act as a customer advocate' ensuring timely resolution of product and support issues.
• Monitor usage data to identify trends and proactively mitigate churn risks.
• Partner with Account Directors on renewal readiness and upsell...
customer journey by utilizing internal systems effectively' addressing questions on pricing' hotel details' and payment conditions. Your role includes converting inquiries into confirmed bookings through proactive sales techniques' managing customer...