via phone and email
• Manage service requests' schedule maintenance visits' and coordinate technician activities
• Log and track cases accurately in our internal systems
• Communicate effectively with colleagues' subcontractors' and clients to ensure...
Point of contact (telephonic or electronic) for Customers and Sales reps during the day for a quick and dedicated service for both the external as well as the internal customers. - Ensures a correct order management: Quotations' Orders' Deliveries...
apartmentTELUS Digital BulgariaplaceCampobassolanguagebakeca.itevent_available
customers Good command of English (B1 or similar) for training and internalcommunication Basic understanding of iOS and Android OS features Demonstrating empathy Desire to help customers as best as possible and willing to contribute to the team’s success...
issues.
• Document all customer interactions accurately in the CRM system.
• Collaborate with internal teams to ensure timely resolution of customer issues and enhance customer satisfaction.
• Stay updated on banking products' policies' and relevant...
satisfaction and quality standards
• Document interactions in internal systems
• Collaborate with team members and supervisors to improve service quality Requirements
• Native or fluent Italian
• Good level of English (B1/B2 for internalcommunication...
complaints and inquiries efficiently' ensuring a positive experience. - Document all customer interactions in the CRM system for accurate record-keeping. - Collaborate with internal teams to improve service delivery and enhance customer satisfaction.
- Stay...
system.
• Collaborate with internal teams to enhance the customer experience and improve service delivery.
• Stay informed about industry trends and company updates to provide customers with accurate information.
Requirements
• Fluency in Italian (both...
clients about the features and benefits of our marketing solutions to maximize their success. - Gather client feedback and collaborate with internal teams to enhance our service offerings. - Document client interactions and maintain accurate records in our...
complaints and inquiries efficiently' ensuring a positive experience. - Document all customer interactions in the CRM system for accurate record-keeping. - Collaborate with internal teams to improve service delivery and enhance customer satisfaction.
- Stay...
apartmentTELUS Digital BulgariaplaceIsernialanguagebakeca.itevent_available
customers Good command of English (B1 or similar) for training and internalcommunication Basic understanding of iOS and Android OS features Demonstrating empathy Desire to help customers as best as possible and willing to contribute to the team’s success...
Multichannel Customer Engagement: On behalf of our client' you will expertly handle customer inquiries and support requests via both written communication (email) and telephone in Italian. A strong command of English is also essential for internalcommunication...
interactions in our systems to ensure accurate record
-keeping and follow-ups.
• Collaborate with internal teams to identify areas for improvement and enhance service delivery.
• Stay updated on payment processing trends and product knowledge to better assist...
Governance' controls and stakeholders - Design and operate data quality and control frameworks around FiRE (validation checks' reconciliations with general ledger and risk systems' sign-off workflows)' and document procedures in line with internal policies...
Advance level certification would be considered a plus. - Excellent interpersonal' verbal' and written communication skills. - Well organized' self-driven' flexible and able to work in a high-volume' fast- Internal paced' and deadline-driven environment...
Advance level certification would be considered a plus. - Excellent interpersonal' verbal' and written communication skills. - Well organized' self-driven' flexible and able to work in a high-volume' fast- Internal paced' and deadline-driven environment...