customers. This role involves effective communication with both customers and internal teams through various channels' including email' phone' chat' and our case management tool. - Respond to inquiries from customers and internal parties via phone' chat...
Investigate and resolve issues related to lost' delayed' or damaged shipments.
• Escalate complex cases to relevant internal departments when needed.
• Maintain up-to-date knowledge of the client's logistics services' policies and procedures.
• Document...
internal departments such as Sales and Logistics'
• Ensuring On-Time Delivery in line with customer and company targets'
• Driving customer satisfaction and process efficiency.
What we are looking for:
• Proficiency in Italian (C1-C2 level) is mandatory...
Customer Service role' you are the voice of the company - supporting customers in their most urgent moments and ensuring their issues are resolved quickly and effectively. With friendly communication and fast solutions' you make sure they feel well taken...
Project Management: Plan and manage assessment activities' coordinating with internal and external teams to meet deadlines. - Risk Analysis: Identify and evaluate security risks related to the cardholder data environment. - Training and Awareness: Support...
Collaborate with internal teams to resolve customer issues and improve service delivery. - Stay updated on automotive industry trends and product offerings to provide informed assistance. Requirements - Fluency in Italian (both written and spoken) is essential...
treasury and financial reporting. - Develop backend services and APIs in Java or Kotlin' enabling seamless communication between Business Central and internal or external platforms (booking' payments' data' finance systems).
- Collaborate with Product...
live chat' or phone. You will need to analyse the issue' troubleshoot where possible' and escalate to our Developers when required. You will also work closely with internal teams such as Business Analysts' Sales' and Developers to ensure smooth...
internal departments such as Sales and Logistics'
• Ensuring On-Time Delivery in line with customer and company targets'
• Driving customer satisfaction and process efficiency.
What we are looking for:
• Proficiency in Italian (C1-C2 level) is mandatory...
structured. - Administrative Support: Maintain proper filing, version control, and organisation of project-related materials and correspondence. - Communication: Draft and proofread correspondence, notes, and meeting summaries in English, ensuring clarity...
internal teams.
• Act as a customer advocate' ensuring timely resolution of product and support issues.
• Monitor usage data to identify trends and proactively mitigate churn risks.
• Partner with Account Directors on renewal readiness and upsell...
administration in managing the product line (lineplans' costing' forecasting' systems) - Assisting communication to the internal and external stakeholders on product' planning &, market information - Obtain/collate/analyze sell in and sell through data from...
administration in managing the product line (lineplans' costing' forecasting' systems) - Assisting communication to the internal and external stakeholders on product' planning &, market information - Obtain/collate/analyze sell in and sell through data from...
treasury and financial reporting. - Develop backend services and APIs in Java or Kotlin' enabling seamless communication between Business Central and internal or external platforms (booking' payments' data' finance systems).
- Collaborate with Product...
speakers and participants to ensure smooth event execution - Manage enrolment processes and help maintain quality standards - Collaborate with internal teams and contribute to data/statistical reporting Required Skills &, Qualifications: - Strong...