Who we are:
We’re a pan-European digital wealth manager with 130,000 active investors (growing fast!) and over €5 billion invested on our platform. With 220+ people across 4 offices in Italy and the UK, we’re supported and funded by Poste Italiane...
a part of driving our business forward.
What You'll Do:
• Managing key orders leveraging our best practices to match our agreed service levels,
• Being the reliable partner our B2B customers need via email and phone,
• Giving a helping hand to our...
Who we are:
We’re a pan-European digital wealth manager with 130,000 active investors (growing fast!) and over €5 billion invested on our platform. With 220+ people across 4 offices in Italy and the UK, we’re supported and funded by Poste Italiane...
role' you will address a variety of customer needs' such as providing product information' troubleshooting issues' and managing service requests' all while ensuring clear and effective communication. Working closely with cross-functional teams' you'll...
smartphones,
• Handle customer service inquiries with a high degree of empathy and customer orientation,
• Support customers in using and managing the insulin pump effectively,
• Document and track customer inquiries in the SAP CRM system,
• Escalate...
and reports' managing registration certificates' receiving instructions' updating internal databases' and status checks - Invoicing &, Budget - managing invoices' assisting vendors and the teams with billing issues' assisting with budget preparation...