2. Primary Care Manager (PCM) Changes: Follow Military Treatment Facility (MTF) guidelines to make individual and batch PCM updates.
3. Education & Customer Service: Offer guidance on TRICARE resources, benefits, enrollment, and claims, assisting...
role' you will address a variety of customer needs' such as providing product information' troubleshooting issues' and managing service requests' all while ensuring clear and effective communication. Working closely with cross-functional teams' you'll...
a part of driving our business forward.
What You'll Do:
• Managing key orders leveraging our best practices to match our agreed service levels,
• Being the reliable partner our B2B customers need via email and phone,
• Giving a helping hand to our...
communication skills in multiple languages and be customer focused with proven experience in providing excellent customer service and handling challenging and emotive calls. The role holder will be accountable for managing relevant product investigations...
and recognition
• Hybrid work environment and flexible approach to work
• Retirement and financial savings options
• Well-being and mental health support
• Parental leave
• Physical well-being initiatives and health insurance plans
• Professional development...