demonstrated experience in program and project management as well as in building and maintaining engaging performance-based training programs that support Customer Service Associates across our Global Organization. Medium to large in scale, these training...
that enable you to streamline development and deployment processes - Hands-on experience with Infrastructure as Code (IaC)' allowing you to simplify and scale deployments effectively - Solid knowledge in Web Application Firewalls (WAF) and/or Identity...
alerts) and solve users' demands - Log call details onto call management systems and provide response and resolution within SLA - Maintain service and product knowledge and expertise associated with applications specific to individual customers - Ensure...
alerts) and solve users' demands
• Log call details onto call management systems and provide response and resolution within SLA
• Maintain service and product knowledge and expertise associated with applications specific to individual customers
• Escalate...