creation & execution, including customer acceptance for its region.
• Responsible for alignment among relevant stakeholders on rollout plan.
• Responsible for management of internal and external field deployment teams/members.
• Supplier Management...
alerts) and solve users' demands
• Log call details onto call management systems and provide response and resolution within SLA
• Maintain service and product knowledge and expertise associated with applications specific to individual customers
• Escalate...
alerts) and solve users' demands - Log call details onto call management systems and provide response and resolution within SLA - Maintain service and product knowledge and expertise associated with applications specific to individual customers - Ensure...