motivated individual with experience in Contact Center workforce management and process improvement who possesses a clear understanding of Contact Center dynamics, good project management and communication skills.
Experience of working with a workforce...
that enable you to streamline development and deployment processes - Hands-on experience with Infrastructure as Code (IaC)' allowing you to simplify and scale deployments effectively - Solid knowledge in Web Application Firewalls (WAF) and/or Identity...
of the Homologation Dossiers, verification of compliance with regulatory requirements and related documentation.
3. Management with company internal departments in order to closure certification items.
4. Interface with Third party entities (NoBo, ISA...
that enable you to streamline development and deployment processes - Hands-on experience with Infrastructure as Code (IaC)' allowing you to simplify and scale deployments effectively - Solid knowledge in Web Application Firewalls (WAF) and/or Identity...
manages the periodical update of the project risks in accordance with internal risk management procedures and proposes to top management the contingency strategy.
The PM manages the evaluation and the allocation of project risk contingencies as needed...
alerts) and solve users' demands - Log call details onto call management systems and provide response and resolution within SLA - Maintain service and product knowledge and expertise associated with applications specific to individual customers - Ensure...
produce customers’ operation and maintenance documentation, arrange training courses, and ensure proper interface management between the Design and Build team and the O&M team.
The position is based in Pistoia - IT.
Accountabilities:
1. Manage a group...
alerts) and solve users' demands
• Log call details onto call management systems and provide response and resolution within SLA
• Maintain service and product knowledge and expertise associated with applications specific to individual customers
• Escalate...
Excel, etc.).
• Knowledge of mechanical design software (Autocad, Creo, Catia, etc.) and the IBM DOORS requirements management tool.
• Knowledge of Engineering Processes and Railway Operations.
• Readiness to work effectively in a collaborative, fast...
alerts) and solve users' demands
• Log call details onto call management systems and provide response and resolution within SLA
• Maintain service and product knowledge and expertise associated with applications specific to individual customers
• Escalate...
and represent Selling Partner issues.
6. Demonstrate superior time management and multitasking skills, self-discipline.
7. Demonstrate sound judgment and discretion.
PREFERRED QUALIFICATIONS
1. Highly experienced in handling complicated executive type...
Eli Lilly and Company-Sesto Fiorentino, 25 km da Pistoia
those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to...
Eli Lilly and Company-Sesto Fiorentino, 25 km da Pistoia
those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to...
Eli Lilly and Company-Sesto Fiorentino, 25 km da Pistoia
those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to...