Please note that the position is based in Sofia, Bulgaria and we will help you to relocate. As a Customer Support Analyst in a Fintech Account with Danish, Norwegian, Finnish, OR Swedish &, English you will be a part of a great team...
in several countries (Europe, Middle East and United States of America). We collaborate with luxury hotel establishments, from Resorts to exclusive Country Clubs, 4* and 5* Hotels, award-winning and Michelin-starred Restaurants, as well as for the largest...
a part of the evolving world of online travel! Responsibilities - Deliver outstanding customer service to Italian-speaking clients through various channels' such as phone' email' and chat. - Assist customers with flight bookings' hotel reservations...
experience and building brand loyalty.
Requirements
• Fluency in Italian and English' both written and spoken.
• Prior experience in customer support' preferably in the online travel industry' is highly desirable.
• Excellent communication skills with...
relevant insights and advice.
• Document interactions and feedback to contribute to ongoing service enhancements.
• Collaborate with team members to ensure a seamless and effective customer experience.
Requirements
• Fluency in Italian and English' both...
Requirements
• Fluency in Italian and English is essential, knowledge of Greek is an advantage.
• Experience in customer service' particularly in the iGaming or online entertainment industries' is preferred.
• Exceptional communication skills with a friendly...
customer experience and fostering loyalty within the banking industry. Requirements - Fluency in Italian and English' both written and spoken. - Previous experience in customer support' especially in the banking or financial services sector' is preferred...
policies to assist customers accurately.
• Meet or exceed key performance indicators related to customer satisfaction and service quality.
Requirements
• Fluency in Italian and English' both written and spoken.
• Previous experience in customer service...
and report customer feedback for continuous improvement. - Engage in training sessions to stay updated on product offerings and best customer service practices. Requirements - Fluency in Italian is essential, proficiency in English is also required...
Fluency in Italian and English' both written and spoken. - Prior experience in customer support' especially within the luxury or premium retail sector' is preferred. - Strong communication and interpersonal skills' demonstrating a commitment to exceptional...
Help develop support documentation and resources to enhance the customer self
• service experience.
Requirements
• Fluency in Italian is required, proficiency in English is also essential.
• Experience in IT support or a related customer service role is...
trends to offer knowledgeable support.
• Strive to create a positive customer experience that encourages brand loyalty.
• Document all customer interactions accurately to ensure high service quality.
Requirements
• Fluency in Italian and English' with...
Requirements
• Fluency in Italian and English' both written and spoken.
• Previous experience in customer support' preferably in the online travel industry or hospitality sector' is preferred.
• Strong communication skills with a focus on providing excellent...
aimed at enhancing the overall customer experience and engagement with our fitness products. Requirements - Fluency in Italian and English' both written and spoken. - Previous experience in customer support' particularly in fitness technology or...
training sessions to improve product knowledge and customer service skills. Requirements - Fluency in Italian and English' both spoken and written. - Previous experience in customer service' particularly within the electronics or technology sector.
- Strong...
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