Mercier Consultancy is seeking an enthusiastic Italian Speaking Customer Service Representative for our Client's Hotel Reservations &, Hospitality Department. In this pivotal Junior role' you will provide outstanding support to our Italian...
higher English language skill In return, we will give you:
• Financial support during relocation (e.g.: for transportation, hotel stay, rent, and assistance in finding a long-term rental)
• Fully paid training
• Stable job and career development...
updated with the latest smart home technology trends and product developments Requirements
• Fluency in Italian and English' with strong communication skills
• Excellent customer service skills with a proactive approach to problem-solving
• Experience...
in several countries (Europe, Middle East and United States of America). We collaborate with luxury hotel establishments, from Resorts to exclusive Country Clubs, 4* and 5* Hotels, award-winning and Michelin-starred Restaurants, as well as for the largest...
in Italian and English' both written and verbal' is essential.
• Previous experience in customer service or a similar role is preferred.
• Excellent interpersonal and communication skills.
• Strong problem-solving abilities and a customer-oriented mindset...
about new developments and updates in our product offerings to provide accurate information to clients. Requirements - Fluent in Italian and English' with strong verbal and written communication skills. - Prior experience in a customer support role...
account &, passwords
• Set-up repairs for hardware-related issues
• Escalate unresolved cases by contacting 2nd level support Interaction Experts
• Maintain high customer satisfaction What you will bring:
• Fluency in Italian
• Advanced English...
Fluency in Italian and English is essential' both written and spoken. - Experience in customer service' preferably within the media or technology sector' is advantageous. - Excellent communication and interpersonal skills to engage effectively with...
good communication skills in English
• Exceptional written and spoken communication skills' soft skills' as well as problem-solving skills
• Empathy and a passion for customer service
• Familiarity with current Anti-Malware and Firewall products...
and suggest improvements.
• Gather customer feedback to continuously improve the service and support experience.
• Stay updated with the latest product developments to ensure accurate communication with clients.
Requirements
• Fluency in Italian and English...
excellent written and spoken communication skills in Italian (C1 level) and English.
• Are naturally customer-oriented and bring a positive' can-do energy to every interaction.
• Possess computer skills
• familiarity with Microsoft Office and/or SAP is...