industry TELUS Digital Bulgaria! As a Customer Support Specialist with Italian and English you will be a part of a great team and all together will: Deliver outstanding client service Achieve great customer experience and satisfaction Identify and assess...
detailed information on menu items and promotions
• Gather customer feedback to improve our services
• Participate in training sessions to stay updated on our offerings and best practices Requirements
• Fluency in Italian and English' both written...
and suggest improvements.
• Gather customer feedback to continuously improve the service and support experience.
• Stay updated with the latest product developments to ensure accurate communication with clients.
Requirements
• Fluency in Italian and English...
account &, passwords
• Set-up repairs for hardware-related issues
• Escalate unresolved cases by contacting 2nd level support Interaction Experts
• Maintain high customer satisfaction What you will bring:
• Fluency in Italian
• Advanced English...
about new developments and updates in our product offerings to provide accurate information to clients. Requirements - Fluent in Italian and English' with strong verbal and written communication skills. - Prior experience in a customer support role...
good communication skills in English
• Exceptional written and spoken communication skills' soft skills' as well as problem-solving skills
• Empathy and a passion for customer service
• Familiarity with current Anti-Malware and Firewall products...