Who we are
RoomCloud is a leading player in the hospitality tech industry, trusted by thousands of clients worldwide. For over a decade, we’ve been empowering hotels, property managers, and hotel chains to streamline their operations, optimize...
and suggest improvements.
• Gather customer feedback to continuously improve the service and support experience.
• Stay updated with the latest product developments to ensure accurate communication with clients.
Requirements
• Fluency in Italian and English...
about new developments and updates in our product offerings to provide accurate information to clients. Requirements - Fluent in Italian and English' with strong verbal and written communication skills. - Prior experience in a customer support role...
account &, passwords
• Set-up repairs for hardware-related issues
• Escalate unresolved cases by contacting 2nd level support Interaction Experts
• Maintain high customer satisfaction What you will bring:
• Fluency in Italian
• Advanced English...
good communication skills in English
• Exceptional written and spoken communication skills' soft skills' as well as problem-solving skills
• Empathy and a passion for customer service
• Familiarity with current Anti-Malware and Firewall products...
Fluency in Italian and English is essential' both written and spoken. - Experience in customer service' preferably within the media or technology sector' is advantageous. - Excellent communication and interpersonal skills to engage effectively with...
good communication skills in English
• Exceptional written and spoken communication skills' soft skills' as well as problem-solving skills
• Empathy and a passion for customer service
• Familiarity with current Anti-Malware and Firewall products...
excellent written and spoken communication skills in Italian (C1 level) and English.
• Are naturally customer-oriented and bring a positive' can-do energy to every interaction.
• Possess computer skills
• familiarity with Microsoft Office and/or SAP is...