monitoring and assessing revenue opportunities for the hotel, planning and preparing the Front Office revenue and expenses, and assuring the financial goals of the department are met
What you will do
• Manages the staff at the Front Desk. Interviews, trains...
role within luxury front office operations, VIP services, concierge, or equivalent.
3. Cross-cultural sensitivity, and customer service orientation.
4. A natural talent for ensuring our guests feel at home, excellent communication, interpersonal...
and exclusive concierge bookings.
Reporting to the General Manager, the ideal candidate has experience working in Italy, ideally in a resort, and will have a wealth of experience in luxury operations management, with excellent knowledge of the Front Office...
arrival for hotel, restaurant and banquet guests in the lobby area. Working closely with the Concierge, Guest Experience, Guest Relations and Front Office teams, our Lobby Ambassador will ensure a memorable first and last impression of the Hotel is of the...
meeting with Front Office Manager, General Manager, Financial Controller on monthly basis
• Process and collect all guest refunds
• Investigating and resolving any irregularities or enquiries related to the credit card company
• Performing B/S account...
you bring
• Experience in a diversity of operational rooms division management positions with at least 3 years of experience in a leadership role within Front Office or Concierge, focusing on service quality.
• You will have a special talent for...
of arrival for hotel, restaurant and banquet guests in the lobby area. Working closely with the Concierge, Guest Experience, Guest Relations and Front Office teams, our Lobby Ambassador will ensure a memorable first and last impression of the Hotel is...
front office operations, VIP services, concierge, or equivalent will represent a benefit
• Highest level of integrity, an eye for detail and a collaborative nature.
What we offer:
• Competitive Salary, wages, and a comprehensive benefits package
• Excellent...
guest prior arrival, when they are in house and support them post departure
What you bring :
• At least high school diploma
• Previous experience in a guest facing role within luxury front office operations, VIP services, concierge, or equivalent...
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