As a CustomerSupport Technician, you will support our customers worldwide by helping to keep their machines running and performant. Supported and trained by the colleagues within the CustomerSupport Team, you will enter Microtec world and be part...
training, and ongoing customersupport.
Your responsibilities:
• You are the first point of contact for our customers, providing active support through competent advice and practical solutions for all inquiries.
• For more complex service requests, you...
providing direct technical support to colleagues in the Internal Sales and Sales departments Development and adaption of software to customer requirements at the PoC stage Continued study of target markets, understanding their requirements, specifications...
and ongoing customersupport.
Your responsibilities:
• You develop and program innovative solutions for our automation systems
• You accompany customer projects from the idea to commissioning, both in-house and on site
• With your expertise, you quickly...
relationships with key stakeholders, positioning yourself as a trusted advisor through deep industry knowledge and understanding of AI technologies.Sell the Solution: Work closely with the engineering and product teams to gather customer feedback and align...
and ongoing customersupport.
Your responsibilities:
• You will handle the electrical installation of our state-of-the-art special machines and production systems
• As part of a team, you will commission the machines at our facility in Brixen
• You will...
software Cooperation with our CustomerSupport and Sales department in the definition of specific software requirements Preparation of software documentation Your profile Degree in Information Engineering or similar, a specialization in image processing...
and ongoing customersupport.
Your responsibilities:
• You assemble complete machines and systems from mechanical components
• As part of a team, you commission the machines at our facility in Brixen and experience firsthand how they work
• You travel around...
Preparation of offer and order texts in cooperation with the our technical and sales department Order processing Maintenance and update of the customer database (CRM) Identification of considerable cost factors in cooperation with the technical departments...
and ongoing customersupport.
Your responsibilities:
• You assemble complete machines and systems from mechanical components
• As part of a team, you commission the machines at our facility in Brixen and experience firsthand how they work
• You travel...
Inbetriebnahme und Optimierung der Software Zusammenarbeit mit den CustomerSupport und Verkaufsabteilung bei der Definition von spezifischen Softwareanforderungen Erstellung der Dokumentation in Bezug auf die Software Ihr Profil Abgeschlossenes Studium...
training, and ongoing customersupport.
Your responsibilities:
• You assemble complete machines and systems from mechanical components.
• As part of a team, you commission the machines at our facility in Brixen and experience firsthand how they work...
sales team during customer acquisition process with technical expertise
• Elaborate technical and commercial proposals
• Provide technical support and input for our sales team
• Develop local sales and support engineers
• Prepare technical presentations...
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