training, and ongoing customersupport.
Your responsibilities:
• You are the first point of contact for our customers, providing active support through competent advice and practical solutions for all inquiries.
• For more complex service requests, you...
As a CustomerSupport Technician, you will support our customers worldwide by helping to keep their machines running and performant. Supported and trained by the colleagues within the CustomerSupport Team, you will enter Microtec world and be part...
and ongoing customersupport.
Your responsibilities:
• You develop and program innovative solutions for our automation systems
• You accompany customer projects from the idea to commissioning, both in-house and on site
• With your expertise, you quickly...
exciting projects. Your tasks Organization and implementation of customer trainings regarding the functionalities and use of our MiCROTEC Solutions Commissioning and calibration of scanners and other equipments General customersupport (online or on-site...
sector, we create powerful applications for modern productions and support customers in the digitalisation of their business processes. Our projects include software solutions in the BIM environment, CAD and MES systems and full mapping ERP solutions...
software Cooperation with our CustomerSupport and Sales department in the definition of specific software requirements Preparation of software documentation Your profile Degree in Information Engineering or similar, a specialization in image processing...
As a back office employee, you will support our After sales team in various organizational activities and general assistance tasks. Your tasks Preparation of statistics, reports and evaluations for the customer care department Administration...
Inbetriebnahme und Optimierung der Software Zusammenarbeit mit den CustomerSupport und Verkaufsabteilung bei der Definition von spezifischen Softwareanforderungen Erstellung der Dokumentation in Bezug auf die Software Ihr Profil Abgeschlossenes Studium...
Vision e UX/UI Design Collaborazione in tutte le fasi dei progetti: avvio, test, consegna, messa in funzione e ottimizzazione del software Collaborazione con il CustomerSupport e l’area vendite nella definizione di requisiti specifici del software...
Preparation of offer and order texts in cooperation with the our technical and sales department Order processing Maintenance and update of the customer database (CRM) Identification of considerable cost factors in cooperation with the technical departments...
and documentation of all IT relevant components of our high-tech systems: Hardware, Operating system and software, Switches, NAS, Router, IOT Repair of defective computer systems Technical support for our internal Assembling & Installation team Your profile...
others Your tasks Validation and evaluation of improvement initiatives Proactive process analyses and suggestion of improvements Support, management and communication of change Partnership with process owners and middle management to ensure adequate...
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