Ingenico Group is seeking an experienced CustomerServiceManager in Milano, Italy. This role involves overseeing customer support operations, leading service improvement projects, and managing team performance.
Ideal candidates will have 5+ years...
reporting to the CustomerServiceManager and within the Commercial Area, will be responsible for the whole cycle of order management, ensuring the customer satisfaction according to the company guidelines and expectations, acting as an ambassador of the...
CustomerServiceManager
Date: Apr 23, 2026
Company:
Location: Milano, IT, 20157
Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators...
with EUHQ procedures and oversee daily service operations, providing guidance and performance feedback to Customer Care and Back Office teams.
• Monitor key service KPIs, managing escalations and driving continuous improvement in after-sales performance...
Ariston Holding N.V., a leader in sustainable thermal comfort, is seeking an ICT ServiceManager – Business Intelligence and Reporting. This role involves managing the stability and performance of BI services, overseeing SLAs and KPIs, and ensuring...
competenza, gentilezza e preparazione. FBF punta a offrire “la miglior esperienza di shopping al cliente”; attraverso personale qualificato, le migliori tecniche di vendita, il customerservice e prodotti di qualità.
La mission di FBF è quella di migliorare...
will support After Sales, CustomerService, and Key Account teams, while coaching and developing operational teams. You will manage complex stakeholder environments, drive problem‐solving and root‐cause analysis, and embed a culture of accountability...
Monitor market trends to contribute to the development of our products
• Collaborate with other key C-level managers (Sales Manager, CTO, etc.) to develop new products/services
• Engage the sales team with a data-driven approach
• Develop a detailed...
e implementare processi logistici scalabili (inbound, outbound, distribuzione)
• Monitorare le performance logistiche (KPI, costi, servizio) e identificare aree di miglioramento
• Supportare l'evoluzione del modello Supply Chain nei tre pillar: CustomerService...
economiche e la documentazione per la partecipazione a gare pubbliche e private. Si occupa dell'iscrizione e aggiornamento ai portali degli enti pubblici e delle aziende private.
• Collabora con il Customer Care Manager per l'inserimento dei listini prezzi...
è orientato a diverse fasce di vendita al dettaglio, ed è orgoglioso di offrire ai propri clienti gli ultimi prodotti delle migliori marche.
DESCRIZIONE DEL RUOLO
Lo/la Store Manager ha un ruolo chiave nella guida del punto vendita.
MANSIONI
Gestione...
e ottimizzare i processi operativi e di service del gruppo in Italia, guidando la trasformazione aziendale e garantendo i massimi livelli di efficienza.
Le tue principali responsabilità includeranno:
• Guidare e gestire le Operations e il CustomerService...
components and burners business.
In order to reinforce our Group Infrastructures & ICT Services capabilities, we are searching for a
ICT ServiceManager – Business Intelligence and Reporting
Reporting to the Group ICT Application Lead.
Responsibilities...
Qualifications:
• 5years+ managerial hotel experience in customerservice in a hotel, or hospitality industry related field required.
• Preferably with Shipboard experience and/or experience in a 4/5* hotel handling front desk operations
• Required...
skills
• Ability to work in a team
• Good organisational skills (planning daily activities and managing priorities)
• Knowledge of ERP (SAP) and Service Cloud systems is considered a plus
• Italian is mandatory; a solid knowledge of English is...