Profile
Experience & Background
• Minimum 2 years of experience as an Operations Manager Junior or Senior Team Leader
• At least 3 years of experience in Banking projects, preferably within a BPO or CustomerService environment
• Strong background...
and ongoing projects, ensuring compliance with legislation, quality standards, cost optimization, and phase-out strategies. The position reports directly to the CustomerService Lifecycle Manager.
MAIN RESPONSIBILITIES:
Serve as the voice of the customer...
apartmentConcentrixplaceSant'Ambrogio di Torinoevent_available
years of experience as an Operations Manager Junior or Senior Team Leader
At least 3 years of experience in Banking projects , preferably within a BPO or CustomerService environment
Strong background in operations management within outsourced or...
and ongoing projects, ensuring compliance with legislation, quality standards, cost optimization, and phase-out strategies. The position reports directly to the CustomerService Lifecycle Manager.
MAIN RESPONSIBILITIES:
Serve as the voice of the customer...
YOUR IMPACT
This is more than a service management role — it is a customer-facing leadership position with end-to-end service ownership. As a Senior ServiceManager at OpenText, you will be the trusted partner for enterprise customers, ensuring...
apartmentIveco GroupplaceSant'Ambrogio di Torinoevent_available
and ongoing projects, ensuring compliance with legislation, quality standards, cost optimization, and phase-out strategies. The position reports directly to the CustomerService Lifecycle Manager.
MAIN RESPONSIBILITIES :
Serve as the voice of the customer...
and a driver of service transformation—enhancing customer satisfaction, operational performance, and long‐term business value.
WHAT THE ROLE OFFERS
• As a Principal ServiceManager, you will be owning the end‐to‐end delivery of managed services at scale...
apartmentOpenTextplaceSant'Ambrogio di Torinoevent_available
YOUR IMPACT
This is more than a service management role — it is a customer-facing leadership position with end-to-end service ownership . As a Senior ServiceManager at OpenText, you will be the trusted partner for enterprise customers...
Targa Telematics S.p.A., realtà consolidata e in costante crescita nel mondo dei veicoli connessi e della smart mobility, è alla ricerca per la propria sede di Torino di una figura di Customer Care Process Manager.
Siamo alla ricerca di un Customer...
YOUR IMPACT
As part of our EMEA Managed Service Organization, you will collaborate closely with Account Managers, the Professional Services team, and the Commercial IT team to ensure that contracted services are delivered to the customer.
Your...
Targa Telematics S.p.A., realtà consolidata e in costante crescita nel mondo dei veicoli connessi e della smart mobility, è alla ricerca per la propria sede di Torino di una figura di Customer Care Process Manager.
Siamo alla ricerca di un Customer...
CCR (Carrier Commercial Refrigeration) is looking for an Italy ServiceManager to lead the service organization's strategy, ensuring operational excellence and customer experience. The role requires ownership of planning, budgeting, and KPIs while...
Targa Telematics S.p.A., realtà consolidata e in costante crescita nel mondo dei veicoli connessi e della smart mobility, è alla ricerca per la propria sede di Torino di una figura di Customer Care Process Manager.
Siamo alla ricerca di un Customer...
A luxury menswear company in Novara is seeking a CustomerService Specialist to act as the first point of contact for Italian and European customers. The role involves managingcustomer orders, supervising product shipments, and ensuring customer...
energy industry.
Role Summary
As a Senior Customer Success Manager, you serve as the main point of contact for our installer partners in Italy. You drive strategic onboarding, high adoption rates, and sustained customer satisfaction for larger accounts...
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Customer Service Manager in Piemonte
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