effectiveness through the use of telematics data, diagnostics, and on-site technical expertise.
Drive the end-to-end management of product technical issues and service experience for a defined product range ensuring that issues observed arising during customer...
CCR (Carrier Commercial Refrigeration) is looking for an Italy ServiceManager to lead the service organization's strategy, ensuring operational excellence and customer experience. The role requires ownership of planning, budgeting, and KPIs while...
Position Overview:
We are currently seeking a Customer Care Manager to join our team, tasked with leading Leapmotor’s international customer care operations across Europe and other continents, owning escalation management, partner coordination...
Targa Telematics S.p.A., realtà consolidata e in costante crescita nel mondo dei veicoli connessi e della smart mobility, è alla ricerca per la propria sede di Torino di una figura di Customer Care Process Manager.
Siamo alla ricerca di un Customer...
Il/La Aftersales ServiceManager è responsabile del team di accettazione di officina e della gestione degli appuntamenti aftersales. Collabora all’organizzazione dell’officina, con l’obiettivo di garantire un’elevata soddisfazione del cliente...
analyzing data coming from the customer operations collected in different systems, leveraging telematics data
Define and monitor CustomerService Top Issues, ensuring full ownership from initial identification through to the implementation of effective...
tooling sales and after-sales services such as: preparing proposals and quotes, negotiating and monitoring contracts, and managingcustomer relationships.
• Conduct business reviews and contribute to defining corrective and improvement actions...
Overview
We are looking for an Italy ServiceManager to drive the service organization’s strategy by implementing processes, KPIs, and standards that ensure operational excellence, strong customer experience, and efficient resource utilization...
post-installation issues, spare parts management, and continuous service improvement. The position plays a critical role in maintaining customer satisfaction and ensuring stable operation of PV power plant systems.
Key Responsibilities
• Serve as the...
Targa Telematics S.p.A. , realtà consolidata e in costante crescita nel mondo dei veicoli connessi e della smart mobility , è alla ricerca per la propria sede di Torino di una figura di Customer Care Process Manager.
Siamo alla ricerca...
negotiating contracts, and managing account performance through forecasting and reporting. Success in this role requires strong interpersonal and customerservice skills, solid business acumen, and the ability to manage multiple priorities while solving...
Fine Foods & Pharmaceuticals N.T.M. S.p.A. is seeking a project manager to lead international projects aimed at enhancing customerservice excellence. You will be part of a dynamic team and will have the autonomy to introduce new methods and tools...
planning.
Communication Skills :
Ability to collaborate with internal stakeholders involving different functions with positive and proactive attitude (R&D, Procurement, Manufacturing, Quality, CustomerService, Finance)
Ability to interact with External...
in maintaining customer satisfaction and ensuring stable operation of PV power plant systems.
Key Responsibilities
• Serve as the primary contact for after-sales support, managingcustomer inquiries, fault reports, and spare parts requests related to PV...
and its KPIs, identifying trends and proposing concrete improvement actions.
• Build a strong customer experience
• Setting performance targets and driving department productivity and profitability
• Ensure that customerservice and the store environment...