apartmentConcentrixplaceSant'Ambrogio di Torinoevent_available
role ensures the achievement of Client Service Level Agreements (SLAs) , operational excellence, and financial performance, while maintaining strong client relationships and driving continuous improvement across customerservice operations.
Analyze...
Profile
Experience & Background
• Minimum 2 years of experience as an Operations Manager Junior or Senior Team Leader
• At least 3 years of experience in Banking projects, preferably within a BPO or CustomerService environment
• Strong background...
apartmentIveco GroupplaceSant'Ambrogio di Torinoevent_available
The Product Marketing & Pricing Manager for CustomerService, within the aftermarket team in the powertrain organization is responsible for developing and implementing strategic marketing plans and pricing strategies to optimise product positioning...
and ongoing projects, ensuring compliance with legislation, quality standards, cost optimization, and phase-out strategies. The position reports directly to the CustomerService Lifecycle Manager.
MAIN RESPONSIBILITIES:
Serve as the voice of the customer...
apartmentConcentrixplaceSant'Ambrogio di Torinoevent_available
Manager Junior or Senior Team Leader
At least 3 years of experience in Banking projects, preferably within a BPO or CustomerService environment
Strong background in operations management within outsourced or contact center environments
Skills...
and ongoing projects, ensuring compliance with legislation, quality standards, cost optimization, and phase-out strategies. The position reports directly to the CustomerService Lifecycle Manager.
MAIN RESPONSIBILITIES:
Serve as the voice of the customer...
Profilo Adecco ricerca, per azienda leader nel settore dei laser di alta potenza, un/una Field Service Supervisor Responsabilita La figura ricercata, a diretto riporto del ServiceManager, gestira un team di tecnici del service e svolgera...
and ongoing projects, ensuring compliance with legislation, quality standards, cost optimization, and phase-out strategies. The position reports directly to the CustomerService Lifecycle Manager.
MAIN RESPONSIBILITIES:
Serve as the voice of the customer...
BasicNet is seeking a motivated CustomerService Assistant for the K-Way brand in Turin. The role involves supporting the sales department in managing customers with efficiency and attention to detail. Ideal candidates should have strong...
energy industry.
Role Summary
As a Senior Customer Success Manager, you serve as the main point of contact for our installer partners in Italy. You drive strategic onboarding, high adoption rates, and sustained customer satisfaction for larger accounts...
Fine Foods & Pharmaceuticals N.T.M. S.p.A. is seeking a project manager to lead international projects aimed at enhancing customerservice excellence. You will be part of a dynamic team and will have the autonomy to introduce new methods and tools...
customer needs are translated into scalable, compliant service solutions
• Maintain high customer satisfaction, retention, and account growth
Cross-Functional Collaboration
• Partner with operations and technical leadership to ensure service feasibility...
A luxury menswear company in Novara is seeking a CustomerService Specialist to act as the first point of contact for Italian and European customers. The role involves managingcustomer orders, supervising product shipments, and ensuring customer...
nella definizione e implementazione di soluzioni in ambito CRM e process automation attraverso la piattaforma vtenext, supportando la digitalizzazione e l'ottimizzazione dei processi commerciali, customer management e customerservice.
In particolare, la risorsa...
apartmentStellantisplaceRivalta di Torinoevent_available
ROLE
Commercial Policy & Network Performance Manager
Scope of the role:
Define and govern the commercial policy framework for the Authorized Repairer network (dealers and service partners), ensuring consistency across markets and alignment with...