Manager.
Richiediamo dei requisiti base, come:
• Predisposizione al contatto col pubblico;
• Conoscenza della lingua inglese e italiana;
• Puntualità, anche in base alle scadenze mensili, capacità organizzative, precisione;
• Disponibilità...
level of customer satisfaction.
• Document customer interactions accurately while managing follow-ups on outstanding inquiries.
• Work collaboratively with relevant departments to ensure an efficient service delivery.
• Stay updated on airline policies...
Overview & Responsibilities
PURPOSE OF THE JOB
This position reports to and assists the Regional HR Manager, EMA in the provision of a pragmatic, proactive and business focused HR services to the regional customer base.
Incumbent will play a key...
Overview We're seeking an organized and detail-oriented Customer Success Manager - Italian to join us as a key point of contact for our largest and most complex customers. You will onboard new customers' consult on processes' and instruct customers...
Preparatory activities to support colleagues on the morning shift
• Managing the schedules of any customer wake-up calls
• Dealing with night-time room service requests
• Answering and handling customer requests
Requirements:
• At least 2 years in the same...
any touchpoint within the customer journey (calls' emails' and chat). Creating a premium and caring relationship with prospects and customers' ensuring long-term relationships Encouraging customers to engage with products and services.
Working with...
through various communication channels' including phone' email' and chat' responding to inquiries related to banking products and services. - Guide clients on managing their accounts' processing transactions' and resolving any issues they encounter...
wealth management technology and services for financial institutions around the world' including private banks and wealth managers' investment managers' as well as retail and neo banks. Our research led approach and continual innovation is powered by the...
and coordinating with colleagues as necessary
• Providing feedback on the efficiency of the customerservice process
• Managing a team of junior customerservice representatives
• Ensure customer satisfaction and provide professional customer support REQUIREMENTS...
wealth management technology and services for financial institutions around the world' including private banks and wealth managers' investment managers' as well as retail and neo banks. Our research led approach and continual innovation is powered by the...