CustomerService Specialist - German and English
Overview
We are looking for a CustomerService Specialist fluent in German and English, fully dedicated to management, support, and assistance to customers, from order processing to delivery...
and external training.Ensure on-call service availability for urgent technical support.Coordinate service activities for service centers and international agents.Provide technical assistance to spare parts logistics for complex inquiries, warranty evaluations...
Fine Foods & Pharmaceuticals N.T.M. S.p.A.-Villorba
Di cosa ti occuperai:
Il nostro team Logistics è coinvolto in attività trasversali con i team CustomerService, Finance, Service Manager e Hardware Maintenace.
• Gestione dei flussi di trasporto del materiale in arrivo per garantire la continuità...
deployments, and external training.
• Ensure on-call service availability for urgent technical support.
• Coordinate service activities for service centers and international agents.
• Provide technical assistance to spare parts logistics for complex inquiries...
and servicesRequesting invoices from suppliers for goods shipments and servicesImport services invoices from mail to the company portalMonthly recording of goods shipments and service documentsAccounting of services invoices (logistics, mainteinance, utilities, store...
administrative work alongside building and supporting a strong team culture
4. Analyze performance and suggest process improvements to optimize work and improve customerservice
5. Collaborate with other managers to standardize shift processes
A day in the life...
shipments and services
• Requesting invoices from suppliers for goods shipments and services
• Import services invoices from mail to the company portal
• Monthly recording of goods shipments and service documents
• Accounting of services invoices (logistics...
and be the project manager for the optimization of components.
What you’ll do:
1. Coordinate and plan metrological tasks, with constant interface with several departments (R&D, Logistics, Production, Manufacturing Engineering, Purchasing).
2. Coordinate...
process improvements.
The CustomerServices Representative will liaise with various stakeholders' such as:
• BU CS Operations Manager
• BU Sales representatives
• BU Supply planning
• Logistics &, transportation
• Customers - Master data analysts
• SSC...