mountaineers, looking for their next peak. The Customer Operations Retail takes care of orders received from our 60+ own/franchisee stores in Italy, Austria, Germany, France, Switzerland and Spain and delivers service before and after-sales.
Our Customer...
customers with services related to our solutions NetEye and play a key role in customers’ success and satisfaction.
Responsibilities:
• You will work on troubleshooting our solution in heterogeneous customer environments, where you will continuously have...
business needs. - Understand and identify Progress services and offerings and how they help meet customer's objectives leading to upsell opportunities. - Act as a liaison between product management and the customer with a focus on communicating the Progress...
becoming a Network Visibility Expert in IT & Cyber Defense;
• Used to working autonomously and in a well-structured way;
• Outstanding communication skills and highly customer and service-oriented;
• Fluency in German (mother tongue), excellent English...
escalations (internal or key customers) and field notifications Leading the escalations to customer satisfaction and apply insights for continuous improvement Responsible for reporting on service team performance and customer experience, both internally and to...
expectations of our online marketing services and software products are exceeded. Do you think customer success in 360 degrees? Welcome to the team.
Desired starting date is immediately or by arrangement.
Location
Lana
Working Method
Presence / Hybrid...
Job Title: Italian Speaking CustomerService Agent (m/f/d) Social Media Support - 100% Homeoffice (Daueranforderung) (Offen) Job Description Experience the power of a game-changing career Are you looking for a job that suits you and your life?
Then...
training, and ongoing customer support.
Your responsibilities:
• You are the first point of contact for our customers, providing active support through competent advice and practical solutions for all inquiries.
• For more complex service requests, you...
accurate records of customer interactions in Service Cloud.
• Follow communication procedures' guidelines and policies
• Take the extra mile to engage customers
• Ensure that complaints are escalated immediately and corrective actions are implemented...
analysis and evaluations to support the international Sales Department Strong collaboration with internal departments e.g. Controlling/Accounting/CustomerService YOUR PROFILE Idealy you have working experience in similar positions, especially...
accurate records of customer interactions in Service Cloud.
• Follow communication procedures' guidelines and policies
• Take the extra mile to engage customers
• Ensure that complaints are escalated immediately and corrective actions are implemented...
in MS Office (Windows, Excel, WinWord) Customer-oriented mindset, quality awareness, and a diplomatic approach Negotiation and communication skills Excellent knowledge in German, English, and Italian OUR COMMITMENT Innovative work environment...
innovative' digital solutions and services for the cashless future. This allows our customer banks to focus on their core business and it gives end customers complete control of their finances anytime anywhere. We are looking for an experienced and self...
in the upscale hospitality industry, especially in room service, is an advantage Strong customer and service orientation Ability to work independently Clean and organized way of working and friendly appearance Good knowledge of Italian and English (other...
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