service to enhance the overall experience, emphasizing responsiveness and satisfaction.
• Train and coach the team on standards, including customerservice, product placement, and efficient time management.
• Assist in goal setting and verification to...
technical documents Creating and optimising training materials Taking care of the customer newsletter Terminology & translation management, with the help of external translation service providers Collaboration with internal departments YOUR QUALIFICATIONS...
management
• Prepare analysis and evaluations to support the international Sales Department
• Strong collaboration with internal departments e.g. Controlling/Accounting/CustomerService
YOUR PROFILE
• 2-3 years working experience in a similar position...
YOUR RESPONSIBILITIES Create product manuals and service instructions Optimise the existing manuals Manage other documentation & customer communications (e.g. newsletters, training content, product change notifications) Work with content management...
expectations of our online marketing services and software products are exceeded. Do you think customer success in 360 degrees? Welcome to the team.
Desired starting date is immediately or by arrangement.
Location
Lana
Working Method
Presence / Hybrid...
Job Title: Customer Support Advisor with Italian language - OBI (Part-time position) Job Description Do you want to use your Italian language skills assisting our customers? Our new client - OBI is a German DIY (Do IT Yourself) company that was...
structured way; - Excellent communication skills and highly customer & service oriented; - Excellent German (mother tongue) and English language skills.
We offer:
• Cooperation with a highly qualified and engaged team of consultants;
• Involvement...
according to customer needs and objectives
• Assist in developing new business by identifying areas of improvement and supporting the lead generation process
• Help in preparing reports on account status
• Help sales team up-sell or cross-sell services...
in the field of customerservice.
• You are fluent in Italian and have strong communication capabilities.
• Nice-to-Have: Experience within the lighting design industry.
• Nice-to-Have: Education in a technical area.
• Nice-to-Have: Fluent German and/or...
and creative skills to increase interest in our services and products A keen sense of recognising customer needs A results-driven approach Enthusiasm for the NOI brand Excellent command of English and very good knowledge of German and Italian Do you want to...
analysis and evaluations to support the international Sales Department Strong collaboration with internal departments e.g. Controlling/Accounting/CustomerService YOUR PROFILE Idealy you have working experience in similar positions, especially...