customerservice requests, prioritize and manage resolution ensuring an excellent level of service, in line with the absolute luxury Brand positioning, before, during and afther the purchase
• Manage returns, repairs and alterations: tracking...
Position Summary
In this role you will support the development on Manufacturing Execution Systems (MES), Warehouses automation Process automation in Supply Chain and CustomerService (RPA), Electricity and Automation (E&A) professional and technical...
drivers behind performance and plan actions; - analysis of sales performance, trends, and web KPIs to optimize product assortment, shopping experience and online merchandising; - evolve, improve, and build new customerservices identifying operational KPIs...
culture
4. Analyze performance and suggest process improvements to optimize work and improve customerservice
5. Collaborate with other managers to standardize shift processes
A day in the life
You’ll work shifts and be based at one of our operational...
Strong customerservice orientation with a focus on exceeding guest expectations.
• Flexibility and ability to adapt to dynamic operational needs.
• Team-oriented mindset with a collaborative approach to tasks.
• Basic technical skills to handle luggage...
are responsible for the following activities: - Gaining trust and building a positive business relationship with our customers (sellers and buyers of vehicles). - Supporting the customer throughout the entire buying and selling process including...
At Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and
providing best-in-class customer support as we expand our logistics products and services including...
skills.
• Excellent interpersonal skills.
• Fluent in Italian (native or C2 level).
• Very good command of English (min B2).
• PC literacy is essential.
• Ability to work independently and as part of a team.
• Experience in a customerservice role is...
culture
• Analyze performance and suggest process improvements to optimize work and improve customerservice
• Collaborate with other managers to standardize shift processes
A day in the life
You’ll work shifts and be based at one of our operational sites...
technological solutions, products and services.
The resource will specifically carry out the following activities:
Manage customer relations, supporting them and intercepting their needs; Identifying new market opportunities on the basis of knowledge of...
and amazing talent' who brings along the following:
• Fluency in English' Italian and Spanish (minimum B2 level)
• Fast learner with strong customerservice focus
• High degree of accuracy and attention to details
• Strong communication and cooperation skills...
satisfaction.
Requirements
• Fluency in Italian and working proficiency in English, additional languages are a plus.
• Previous experience in customerservice or support roles is highly desirable.
• Excellent communication and interpersonal skills with...
Fluency in both Italian and English' with excellent verbal and written communication skills - Strong customerservice skills and a passion for helping clients - Previous experience in customerservice' particularly in the automotive sector' is preferred...
BIC:
• Fluent in English and Italian,
• Customerservice orientation and attention to detail,
• Excellent communication skills,
• 1+ years of customerservice would be beneficial,
• Experience with orders and claims management would be beneficial...
Fluent in English and Spanish and Italian
• Computer literate with experience using MS Office suite (Word' Excel' Outlook) and a CRM system
• Ability to effectively multi-task (navigate between programs to access customer data and input
• Ability to build...