feedback and convey back to the customer experience team and other departments as appropriate. Direct contact with Marketing, Sales, Professional Services and Admin departments.
• Facilitate problem-solving between customer end users and professional...
English (Both written and spoken)
• A genuine passion for delivering outstanding customerservice
• Ability to deal with sensitive calls with empathy
• Strong administrative skills with a keen eye for detail
• A professional outlook and proactive approach...
We currently have a vacancy for a User Experience Expert, fluent in English, to offer his/her services as an expert who will be based in Ispra, Italy. The work will be carried out either in the company’s premises or on site at customer premises...
We currently have a vacancy for a DWH Engineer fluent in English, to offer his/her services as an expert who will be based in Ispra, Italy. The work will be carried out either in the company’s premises or on site at customer premises.
In the context...
We currently have a vacancy for a Full Stack Developer fluent in English, to offer his/her services as an expert who will be based in Ispra, Italy. The work will be carried out either in the company’s premises or on site at customer premises.
In the...
and evaluation of the shipping rates finding the most competitive price/service
• Monitoring the related administrative processes. Good knowledge of the incoterms application, VAT rules, triangular trading operation, complain and returning goods management
Your...
plants
• Ensuring the correct shipment of products to the customers
• Coordinating logistics provider activities
• Implementing and monitoring logistics KPIs
• Supporting the team in project management activities
• Collaborating with CustomerService for...
skills, combined with a high level of customer and service orientation. The availability to travel extensively (up to 50%) is a must have for this role.
WHAT YOU’LL BE DOING IN THE ROLE
The main activities and responsibilities of the role are listed...
of finished products to our Customers on a daily basis and monitor the correct deliveries with relevant parties (CSR, forwarders).
• Freight management control: analysis and evaluation of the shipping rates finding the most competitive price/service...
sites, coordinating personnel movement and activities as requested by Leonardo, and serving as the single point of contact for all four sites.
Conduct periodic Service Reviews with the customer.
Manage reporting to the customer and address any...
English (Both written and spoken)
• A genuine passion for delivering outstanding customerservice
• Ability to deal with sensitive calls with empathy
• Strong administrative skills with a keen eye for detail
• A professional outlook and proactive approach...
We currently have a vacancy for an Application Cloud Architect fluent in English, to offer his/her services as an expert who will be based in Ispra, Italy. The work will be carried out either in the company’s premises or on site at customer premises...
Profile
• Good English and Italian language skills (Level B2 or higher)
• Excellent communication skills and a trusted team player
• Proactive and self-driven with a solution oriented mindset
• Preferably experienced in CustomerService or Supply Chain...
We currently have a vacancy for an Application Cloud Architect fluent in English, to offer his/her services as an expert who will be based in Ispra, Italy. The work will be carried out either in the company’s premises or on site at customer premises...
Purpose of Position: As a CustomerService Representative, you will be the first point of contact for our customers. Your primary responsibility is to ensure a positive customer experience by providing timely and effective assistance to resolve inquiries...