Core Platforms in a multi-vendor environment.
Preventive and corrective second level troubleshooting ensuring quality, continuity of service, and restoring time for Voice Core Network elements.
In collaboration with 1st Line Operations teams, work out...
Customer Experience) industry TELUS Digital Bulgaria! As a B2B Solutions Consultant with Italian and English you will be a part of a great team and all together will: - Assist businesses with general inquiries, product support, and troubleshooting via phone...
DESCRIPTION
Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered - from desktop to doorstep.
Across Europe we have more than 50...
your next career move abroad? If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! As a Digital Trust and Safety Specialist with Hebrew and English you will: - Review user-generated back-office...
Every day will also involve mentoring and coaching your team. You'll be a source of leadership and support your team to be the best managers they can be.
About the team
Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up...
TELUS Digital Bulgaria is a publicly traded company (NYSE &, TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 team members. The company provides a broad portfolio of services - designing...
Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered – from desktop to doorstep.
Across Europe we have more than 50 Fulfillment...
TELUS Digital Bulgaria is a publicly traded company (NYSE &, TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 team members. The company provides a broad portfolio of services - designing...
24/7 shifts in most of our locations.
Meanwhile, our ‘on the road’ people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for...
solving skills' and both confidence and poise in all customer interactions.
About You
• Experience' Education' Skills' And Accomplishments
• Proficient level of Italian language
• Proficient level of English language
• 0-2 years of customerservice...
PLEASE NOTE THIS IS A POSITION TO START IN 2025 - We do not offer any 2024 start date.
Amazon Operations is the backbone of the
Amazon customer experience. With over 50 fulfilment centres, hundreds of delivery stations, and tens of thousands of...
satisfaction and service delivery.
Requirements
• Fluency in Italian and English' both written and spoken.
• Experience in customerservice or a related field is preferred.
• Strong communication and interpersonal skills' with a focus on customer satisfaction...
accurate information to customers.
• Meet and exceed customer satisfaction metrics and performance targets regularly.
Requirements
• Fluency in Italian and English' both written and spoken.
• Experience in customerservice' preferably in the travel or...
customerservice performance metrics and goals.
Requirements
• Fluency in Italian and English' both written and spoken.
• Previous experience in customerservice' preferably in the electronics or technology sector.
• Excellent communication...
routes' and current offers to provide accurate and timely information.
• Achieve and exceed performance metrics related to customer satisfaction and service efficiency.
Requirements
• Fluency in Italian and English' both written and spoken.
• Previous...