A global environmental service leader seeks a Field Service Engineer in Italy. This role involves leading installations of advanced Sievers analyzers and conducting maintenance at various customer sites. Candidates must possess over 5 years of...
apartmentOfficina Profumo-Farmaceutica di Santa Maria NovellaplaceLatinaevent_available
in business growth
• Implement business strategies following the guidance of the Store Manager, while staying informed about the performance of the Store
• Achieve and exceed personal KPI objectives by providing outstanding customerservice and ensuring the...
Service Engineer based in Italy, you'll:
• Lead and execute installations and validations of cutting‑edge Sievers analyzers
• Conduct precise maintenance and calibration at customer sites
• Perform timely repairs and on‑call duty for urgent requests...
portfolio in your territory
• Build and manage strong customer relationships, delivering excellent service, support and follow‑up
• Plan and execute a structured territory strategy and call cycle, focusing on the highest‑potential customers...
materials. This role requires hands-on leadership at customer sites during installation, start-up phase of new equipment and troubleshooting as customerservice.
A key focus will be constant interface with different functions but not limited to Customers...
apartmentSavino Del BeneplaceLatinaevent_available
a plus.
• Excellent knowledge of Italian and English; additional languages are an advantage.
• Willingness to relocate nationally and internationally.
• Strong interpersonal and intercultural skills.
• Commercial mindset and customer-oriented approach...
exceed targeted KPIs.
• Act as a brand ambassador, building relationships with new customers and VIP clientele.
• Provide excellent customerservice with a strong focus on CRM, client book management and after-sales processes.
• Assist with all daily...
Excellent communication and customerservice skills, able to work efficiently under pressure.
• Fluent in Italian, with working proficiency in English.
We Offer:
• Competitive remuneration based on performance and experience.
• Opportunities for department...
network.
• Collaborate with CustomerService, IT and Operations to ensure accurate information flow on programs, product changes, stock status, and regulatory updates.
• Manage internal request channels (Jira, CS, IT) ensuring timely responses and clear...
apartmentOfficina Profumo-Farmaceutica di Santa Maria NovellaplaceLatinaevent_available
customerservice
• Achieve store financial targets by tracking store expenditures
• Promote omni-channel awareness within the team, and motivate and assist them in utilizing digital tools to enhance client relations and achieve business goals
Develop the...
service to your accounts in a timely and efficient manner, occasionally traveling to your market to provide in-person support and guidance
• Partner cross functionally to address optimization bottlenecks.
Quality
• Proven ability to handle operational...
effective internal communications and team meetings to ensure seamless operations.
• Maintain up-to-date records of guest feedback, satisfaction scores, and service metrics.
CustomerService
• Ensure all staff deliver on the brand promise and create...
structures is a plus;* Autonomy and ability to identify and solve problems;* Bachelor's degree in computer science, engineering, or a related field;* Advanced proficiency in English (C1 level).**Nice to have:*** Knowledge of banking flow procedures...
technical analysis, and implementing systems to meet customer IT goals.
Reporting status and flagging issues in a proactive manner.
Participating in the On-Call service.
YOUR SKILLS AND EXPERIENCE
Mandatory
Good knowledge of Linux (RedHat-based...
and English' with excellent communication skills
• Strong customerservice orientation and problem-solving abilities
• Experience in customerservice' particularly within the gaming or entertainment sectors' is preferred
• Able to manage multiple inquiries...