Oberalp Group Spa. - SALEWA - DYNAFIT - WILD COUNTRY - POMOCA-Bolzano
track and monitor customer requests and help to improve the process for an outstanding customer experience
• Analyze customer pain-points, issues and needs, suggesting proactively solutions
• Guarantee high quality standards of service towards customers...
of a dynamic and innovative company, aiming at delivering a high quality service. Your tasks Customer support, providing help to our customers through various channels (phone calls, e-mails) Problem analysis and technical troubleshooting Remote...
and have already gained several years of relevant work experience. In addition, you are customer-oriented, have good organizational skills and a very good command of English.
This opportunity is full of exciting challenges - apply now!
#J-18808-Ljbffr...
Customer Operations Field Italy Salewa - maternity cover (M/F) The Oberalp Group is a management driven family business - a house of brands that creates high quality technical mountaineering products. We have 6 own brands Salewa, Dynafit, Pomoca...
Oberalp Group Spa. - SALEWA - DYNAFIT - WILD COUNTRY - POMOCA-Bolzano
all related issues.
The Customer Operations department takes care of clients from the order through the coordination of the delivery to the after-sales service-both personally and together with his/her team.
The team checks orders in terms of quality, quantity...
Transportation” and “Excursion”.
• To have complete knowledge not only the concierge's work but also the accompanying of other facilities.
• Customer Loyalty
• Service Standards
• Build relationships with guests to delight and gain loyalty.
• Builds relationship...
management
• Prepare analysis and evaluations to support the international Sales Department
• Strong collaboration with internal departments e.g. Controlling/Accounting/CustomerService
YOUR PROFILE
• 2-3 years working experience in a similar position...
and advanced level of English
• Have good disposition to work in a customerservice environment
• Have customer care skills
• ability to listen to and understand the customers' need
• Can take ownership of' and progress calls to resolution or to escalate call...
To have complete knowledge not only of the concierge's work but also the accompanying of other facilities.
• Ensure that the following systems can be used:
• Opera
• Okkami
• E-mail
• Customer Recognition
• Service Standards
• Build relationships...
through the coordination of the delivery to the after-sales service. The Customer Operations team checks orders in terms of quality, quantity, prices, and delivery date and will track the status until the final delivery. This experience will give you the...
Okkami
• E-mail
• Customer Recognition
• Service Standards
• Builds relationships with guests to delight and gain loyalty.
• Builds relationship with outsourcing company e.g. Restaurant, Hire Car, Private Guide etc...
• Maintains and enforces all quality...
CUSTOMERSERVICES REPRESENTATIVE ITALIAN SPEAKING Location: Barcelona' Spain The CustomerService Representative is the primary contact for customers' providing outstanding support and resolving inquiries with efficiency and professionalism.
In this...
Customer Operations department takes care of clients from the order through the coordination of the delivery to the after-sales service-both personally and together with his/her team. The team checks orders in terms of quality, quantity, prices and delivery...
TELUS Digital Bulgaria is a publicly traded company (NYSE &, TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 team members. The company provides a broad portfolio of services - designing...
according to customer needs and objectives
• Assist in developing new business by identifying areas of improvement and supporting the lead generation process
• Help in preparing reports on account status
• Help sales team up-sell or cross-sell services...