ServiceNow using import sets.
You’ll use Virtual Agent, Service Catalog items and complex workflows to automate user’s daily business processes, building tables, customizing and designing forms and fields as per the customer needs.
You’ll configure SLAs...
with advanced English skills and a background in sales' customerservice' or technical support' we want to hear from you! Your Main Responsibilities: - Monitor agent calls to ensure the achievement of KPIs' redirecting agents to maximize their...
ServiceNow using import sets. You’ll use Virtual Agent, Service Catalog items and complex workflows to automate user’s daily business processes. Building tables, customizing and design forms, fields as per the customer needs.
You’ll configure SLAs, reports...
issues effectively.
Our requirements:
• 1+ years of experience in a call center or customerservice role' preferably in the automotive industry.
• Strong communication skills' with a minimum C1 level in Italian.
• Very good knowledge of English language...
and oral communication skills, and able to understand and empathize with users
• Ability to write technical but clear and understandable documentation for end-users as well as for IT colleagues & peers
• Soft skills: customer and service focus...
and advanced level of English
• Have good disposition to work in a customerservice environment
• Have customer care skills
• ability to listen to and understand the customers' need
• Can take ownership of' and progress calls to resolution or to escalate call...
primary responsibilities include:
1. Support the end-user adoption.
2. Understand and embrace the customer Digital Transformation.
3. Gather business requirements for the IT services that support the Transformation.
4. Write technical documentation.
5. ..
Customer Experience) industry TELUS Digital Bulgaria! As a B2B Solutions Consultant with Italian and English you will be a part of a great team and all together will: - Assist businesses with general inquiries, product support, and troubleshooting via phone...
solutions.
• Be able to work in a multi-cultural team and willing to travel worldwide up to 10% of the time for short customer meetings and/or site/test bed support.
• Be fluent in spoken and written English.
We offer a first temporary contract of 12 months...
organizations, specializing in IT and space services, providing operational and engineering support for Earth observation missions, data processing, and applied research.
YOUR TASKS
Overseeing the processes of harvesting, ETL (Extract, Transform, Load...
company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures...
and most importantly put our customer first. You will enjoy working as part of a team and be a keen problem solver. Comfortable with modern engineering practices and software development tooling and technologies you’ll use innovation to improve the customer...
skills? Looking to make your career in a multicultural environment in historic Athens? So we have the perfect opportunity for you! Your future project: join our Italian Customer Support team. As a customerservice specialist in this project' your daily...
better and most importantly put our customer first. You will enjoy working as part of a team and be a keen problem solver. Comfortable with modern engineering practices and software development tooling and technologies you’ll use innovation to improve the...
better and most importantly put our customer first. You will enjoy working as part of a team and be a keen problem solver. Comfortable with modern engineering practices and software development tooling and technologies you’ll use innovation to improve the...
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