in Italian skills (comprehension' written and spoken),
• Strong skills in English language.
• Ability to clearly understand and comprehend information captured in client's emails.
• CustomerService experience' as well as customer retention and technical...
this opportunity could be perfect for you.
To learn more, read on below:
Customer Relationship
Personal Evolution
Autonomy
Administrative Work
Technical Expertise
• Location: hybrid (on site and work from home)
• Contract Type: Permanent Contract...
are responsible for the following activities: - Gaining trust and building a positive business relationship with our customers (sellers and buyers of vehicles). - Supporting the customer throughout the entire buying and selling process including...
and equipment.
• Perform privileged actions not available to standard process users.
• Verify consistency and synchronize time settings for offline systems.
• Support the updating of service and technical documentation.
• Work responsibly and safely, adhering to...
skills.
• Excellent interpersonal skills.
• Fluent in Italian (native or C2 level).
• Very good command of English (min B2).
• PC literacy is essential.
• Ability to work independently and as part of a team.
• Experience in a customerservice role is...
anticipate and resolve challenges and complaint resolution finesse.
• A commitment to delivering a high level of customerservice.
• Impeccable grooming standards.
• Versatility in handling various work scenarios.
• Enthusiasm when being assigned to both...
Are you a problem solver' excellent communicator and a people person? If so we are looking for you to join our award winning customerservice team based in our stunning offices in Malta! The Wow You will be a part of a seamless CustomerService...
technological solutions, products and services.
The resource will specifically carry out the following activities:
Manage customer relations, supporting them and intercepting their needs; Identifying new market opportunities on the basis of knowledge of...
Fluent in English and Spanish and Italian
• Computer literate with experience using MS Office suite (Word' Excel' Outlook) and a CRM system
• Ability to effectively multi-task (navigate between programs to access customer data and input
• Ability to build...
issues effectively.
Our requirements:
• 1+ years of experience in a call center or customerservice role' preferably in the automotive industry.
• Strong communication skills' with a minimum C1 level in Italian.
• Very good knowledge of English language...
and amazing talent' who brings along the following:
• Fluency in English' Italian and Spanish (minimum B2 level)
• Fast learner with strong customerservice focus
• High degree of accuracy and attention to details
• Strong communication and cooperation skills...
BIC:
• Fluent in English and Italian,
• Customerservice orientation and attention to detail,
• Excellent communication skills,
• 1+ years of customerservice would be beneficial,
• Experience with orders and claims management would be beneficial...
involves root cause analysis' entailing thorough error reporting' examining customer pain points' and addressing internal issues to enhance overall service quality. Lastly' the team is dedicated to maintaining quality KPIs by consistently monitoring service...
Responsibilities
• Competent and friendly customerservice
• Answering specialized questions via phone
• Careful processing of transactions and written documentation Your Profile
• Strong in communication and enjoy interacting with people
• Good technical skills...
and management Your qualifications
• Commercial training or a degree in business' logistics' communications' online marketing or a related field
• Fluent in Italian with native-level proficiency
• Strong German and English skills
• Customer-focused approach...