Technical Service B2B Supervisor - Nespresso
Position Snapshot
• Permanent Contract
• At least 3 years of experience in technical maintenance, customerservice, or service management, particularly with B2B coffee machines or similar equipment...
and troubleshooting: When your colleagues run into a problem they cannot solve, you will be their saviour! For more complex problems, our developers will be on hand to help.
• Comunication: You will work with customer support in English and warehouse staff in our...
edge solutions to meet these needs. Our Service team of dedicated and passionate professionals wants to create an outstanding customer experience.
By assisting our customers in operating their businesses, we enable their prosperity whil at the same...
When your colleagues run into a problem they cannot solve, you will be their saviour! For more complex problems, our developers will be on hand to help.Comunication: You will work with customer support in English and warehouse staff in our Italian...
process and being a process champion.
• Excellent communication skills (oral and written), and ability to interact professionally with a diverse group of customers and staff.
• Experience providing client-facing, direct customer support and service...
edge solutions to meet these needs. Our Service team of dedicated and passionate professionals wants to create an outstanding customer experience.
By assisting our customers in operating their businesses, we enable their prosperity whil at the same...
and respond to changing circumstances.
• As Supply Planner:
To manage the Supply Network of the assigned area of the business by replenishing each dispatch point and/or point of sales to meet customerservice objectives whilst maintaining optimal stock cover...
support)
• no calls!
Qualifications:
• Excellent Written skills in Italian (C1)
• Good Verbal &, Written skills in English (B2 or above)
• Valid work-permit to work in the EU
• Previous Experience in CustomerService is a plus,
• Communication skills...
communication, active listening, and interpersonal skills.
5. Customer-oriented mindset (internal and external stakeholders).
6. Strong interest and willingness to drive digitalization initiatives.
7. Fluent in Italian and a good level of English.
8. Possession...
Management' or a related field.
• 2 to 4 years of experience in master data management' customerservice' or related fields.
• Proficiency in SAP and data governance tools.
• Basic fluency/proficiency in English and proficient or native in Italian
• Strong...
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