CUSTOMER CARE SPECIALIST
About the Role - The candidate, reporting to the Customer Care Supervisor, will provide outstanding customerservice and be responsible for customer loyalty through the proactive and efficient management of relationships...
costs.
• Design and preparation of application support models for international cloud Contact Center solutions.
• Creation and measurement creation of service KPIs for customer support.
• Knowledge of new generative models and artificial intelligence to...
the company.
• Attract new clients in industrial sector with marketing activities.
• Support to the customerservice department to obtain optimal results in sales.
• Control the conditions agreed in the contracts between the company and its customers...
and external suppliers, maintain their functionality. You interact on a daily basis with our external security service providers to ensure delivery of high-quality security services and a smooth customer experience.
You also act as point of contact for multiple...
and penetration test processes. VA and PT activities are defined together with the customer and can differ in terms of assets (web services, network services, wifi, OT, iOT or domotics) and methodology (white or gray or black box, from external or internal).
VA...
assist in resolving complex Associate queries.
About the team
Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders...
logistics and non-logistics sector, in/for multinational or Italian companies, - Cross-functional operations experience (including engineering, solution design, customer support, professional services, managed services, or other operational areas...
Technical Service team when needed, handle customer complaints and inquiries in collaboration with the Technical Service team in compliance with the global complaint handling process.
• Report the result of actions (trainings, demos, and technical support...
skills.
• Excellent interpersonal skills.
• Fluent in Italian (native or C2 level).
• Very good command of English (min B2).
• PC literacy is essential.
• Ability to work independently and as part of a team.
• Experience in a customerservice role is...
Amazon is seeking an experienced and business oriented Engineering Project Manager to coordinate the planning, design and execution efforts of highly complex logistic process solutions for the continued expansion of our EU Customer Fulfilment...
and amazing talent' who brings along the following:
• Fluency in English' Italian and Spanish (minimum B2 level)
• Fast learner with strong customerservice focus
• High degree of accuracy and attention to details
• Strong communication and cooperation skills...
Join us in sharing Amazon's story and inspiring the next generation of innovators!• Strong fluency in English and Italian
• Strong written and oral communication skills
• Experience in Fulfillment Operations
• Public Speaking or CustomerService...
Your new company
Our customer manufactures and supplies engineered flow components, process equipment, and turn-key systems. The Company offers several strong brands of pumps, valves, mixers, homogenizers, separators, heat exchangers, complete...
industry TELUS Digital Bulgaria! As a Customer Support Specialist with Italian and English you will be a part of a great team and all together will: Deliver outstanding client service Achieve great customer experience and satisfaction Identify and assess...
your next career move abroad? If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! As a Digital Trust and Safety Specialist with Italian and English you will: - Review user-generated back-office...