company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures...
TELUS Digital Bulgaria is a publicly traded company (NYSE &, TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 team members. The company provides a broad portfolio of services - designing...
TELUS Digital Bulgaria is a publicly traded company (NYSE &, TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 team members. The company provides a broad portfolio of services - designing...
and industry trends to provide informed assistance.
• Meet and exceed performance targets related to customer satisfaction and service delivery.
Requirements
• Fluency in Italian and English' both written and spoken.
• Prior experience in customerservice...
solving skills' and both confidence and poise in all customer interactions.
About You
• Experience' Education' Skills' And Accomplishments
• Proficient level of Italian language
• Proficient level of English language
• 0-2 years of customerservice...
accurate information to customers.
• Meet and exceed customer satisfaction metrics and performance targets regularly.
Requirements
• Fluency in Italian and English' both written and spoken.
• Experience in customerservice' preferably in the travel or...
to
• date information to clients.
• Adhere to company policies and standards while maintaining confidentiality and compliance in all interactions.
Requirements
• Fluency in Italian and English' both written and spoken.
• Experience in customerservice...
enhance customer interactions.
• Work towards achieving performance goals related to customer satisfaction and service efficiency.
Requirements
• Fluency in Italian and English' both written and spoken.
• Previous experience in customerservice' preferably...
development to further enhance your skills and industry knowledge. Requirements - Fluency in Italian and English' with strong written and verbal communication skills in both languages. - Experience in customerservice' preferably within the banking or...
techniques.
Requirements
• Fluency in Italian is a must, proficiency in English is also required.
• Experience in customerservice' especially within the e-commerce or fashion retail sector' is preferred.
• A strong interest in fashion and an understanding of...
in Italian and English' both written and spoken.
• Prior experience in customerservice' preferably in the financial sector.
• Strong communication and problem-solving skills.
• Basic understanding of financial products and services is a plus.
• Ability to...
routes' and current offers to provide accurate and timely information.
• Achieve and exceed performance metrics related to customer satisfaction and service efficiency.
Requirements
• Fluency in Italian and English' both written and spoken.
• Previous...
Qualifications In this role:
• Proficiency in both written and spoken English and Italian.
• A bachelor's degree from an accredited college or university' or equivalent work experience' is required.
• At least 2 years of experience as a Customer Success Manager...
and advanced level of English
• Have good disposition to work in a customerservice environment
• Have customer care skills
• ability to listen to and understand the customers' need
• Can take ownership of' and progress calls to resolution or to escalate call...
Document customer interactions and feedback to improve service quality.
• Collaborate with team members to ensure a seamless and effective customer experience.
Requirements
• Fluency in Italian and English' both written and verbal.
• Experience in customer...
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