/a International Customer ServiceIl candidato/a si occuperà di:Inserimento e gestione delle anagrafiche e dei listini clienti;Inserire ordini nel gestionale aziendale;Curare la gestione operativa dell’ordine e delle consegne con i clienti;Monitorare lo stato...
effectively.
• Excellent written and oral communication skills in English and Italian languages.
Preferred qualifications
• Experience with using, troubleshooting and maintaining SaaS services.
• ITIL process know-how for incident, change and problem...
and personalized customer support, in OK we love your smile!
• Advise and guide customers regarding the range of products with the highest quality of service, transmitting your knowledge.
• Efficiently manage rental contracts ensuring a smooth and simple process...
and customerservice activities on demand
10. Responsible for analysing and solving customer related technical issues
11. Writing technical documentation.
Technical Skills
1. Master’s degree in Electronic Engineering is requested, with a preferred specialty...
and advanced level of English
• Have good disposition to work in a customerservice environment
• Have customer care skills
• ability to listen to and understand the customers' need
• Can take ownership of' and progress calls to resolution or to escalate call...
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