FAAC Technologies, world leader in access automation, parking systems and access control, counting on 50 sales companies in 29 countries, more than 3,600 employees worldwide and 17 manufacturing plants is looking for a
CustomerService Specialist...
A commitment to delivering a high level of customerservice.
Impeccable grooming standards.
Versatility in handling various work scenarios.
Enthusiasm when being assigned to both individual and team-oriented tasks.
Mastery of the local area, enhancing guest...
products and services to enhance customer loyalty.
Main Responsibilities:
1. Technical Support
• Undertake and assist with post-sales operational issues (e.g., technical diagnosis, repairs, and maintenance).
• Check and collect feedback on the technical...
activity by providing presentations and other marketing materials and will support the preparation of the single trade plans for each customer, taking care of their correct implementation. He/She will coordinate with the Marketing Managers of the Commercial...
to provide the most memorable customer experience and to achieve the expected targets.
• Addressing any customer concerns and fostering a service recovery culture to drive customer loyalty.
• Assisting the development of meaningful and achievable...
communication skills.
• Excellent interpersonal skills.
• Fluent in Italian (native or C2 level).
• Very good command of English (min B2).
• PC literacy is essential.
• Ability to work independently and as part of a team.
• Experience in a customerservice role...
counters/Hot Box Detection) operated by the Alstom domestic and international Customers.
The role includes the responsibility to be the technical Customer interface in global service maintenance contracts and to manage warranty obligations on the projects...
will be providing a first-class face-to-face service in the field, aligned to customer needs, and acting as a trusted partner in a defined geographical region.
Who We Are
Viva.com is Europe’s first acquirer powering merchant payments acceptance across...
About the job
The Business Controlling Manager will be in charge of the Controlling operations for the Central functions (Management, BOS, Finance & Accounting, Logistics, HR, IT, CustomerService and Quality) and will collaborate with 6 Industrial...
a first-class service aligned to customer needs and acting as a trusted partner in a defined geographical region.
Who We Are
Viva.com is Europe’s first acquirer, powering merchant payments acceptance across 24 countries and 1,165+ devices. With an ECB...
administrative work alongside building and supporting a strong team culture
• Analyse performance and suggest process improvements to optimise work and improve customerservice
• Collaborate with other managers to standardise shift processes
A day in the life...
to anticipate and resolve challenges and complaint resolution finesse.
A commitment to delivering a high level of customerservice.
Impeccable grooming standards.
Versatility in handling various work scenarios.
Enthusiasm when being assigned to...
and advanced level of English
• Have good disposition to work in a customerservice environment
• Have customer care skills
• ability to listen to and understand the customers' need
• Can take ownership of' and progress calls to resolution or to escalate call...
standards while adding a touch of warmth.
A passionate commitment to delivering exceptional customer experiences.
Identify opportunities to upsell apartments, packages, or add-on services to guests during the reservation process.
Maintain complete...
and procedures
• Develop and maintain a working knowledge of our products Requirements
• Native level of Italian
• Ability to speak and write English fluently
• Minimum of 2 years customerservices experience' preferably in a similar industry
• Excellent customer...
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