Build and maintain positive relationships with guests, anticipating their needs, exceeding their expectations, and fostering loyalty and repeat business through exceptional service.
• Prepare monthly management reports on customer...
feedback on quality, service levels and overall satisfaction.
• Participate in the development and implementation of corrective action plans based on review and guest
feedback where required.
• Prepare monthly management reports on customer feedback...
customerservice.
• Manage email correspondences with travel agents, wedding planners or direct guests.
• Promote, organize and conduct site inspections.
• Coordinate all the departments involved in private events, including taking care of the ODS/BEO...
Take orders and provide recommendations when needed.
• Assist guests in the wine’s selection to complement their meals.
• Provide personalized service to enhance the dining experience.
Candidate profile:
• Fluent level of English and Italian...
public areas and assist the room cleanliness process.
• Provide valet services of guests’ cars.
Candidate profile:
• At least two years of experience in a similar role in luxury hotels is an asset.
• Fluent level of English and Italian languages is...
Previous experience in a similar role in luxury hotels is an asset.
• Excellent customerservice attitude.
• Team player.
• For Saporium, preferred experience in a fine dining or Michelin Star Restaurant
Details of the offer:
Full time, seasonal...
Knowledge of LQA standards is preferred.
• Excellent customerservice attitude.
• Outstanding organizational skills.
• Ability to work independently.
Details of the offer:
Full time, seasonal contract
Location: Chiusdino (SI), Italy...
least two years of experience in a similar role in luxury hotels is an asset.
• Knowledge of hotel management software is compulsory.
• Knowledge of LQA standards is preferred.
• Excellent customerservice attitude.
• Outstanding communication...
care products. Within the estate there are also vineyards, a farm with farmyard animals, cattle, pigs and sheep, and finally an artisanal dairy.
We are seeking a professional and customer-focused Hotel Manager to oversee our hotel operations. In this...
hospitality software is compulsory.
• Knowledge of LQA standards is preferred.
• Excellent customerservice attitude.
• Outstanding communication and organizational skills.
• Ability to work independently and handle stressful situations.
Details of the...
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