Oberalp Group Spa. - SALEWA - DYNAFIT - WILD COUNTRY - POMOCA-Bolzano
track and monitor customer requests and help to improve the process for an outstanding customer experience
• Analyze customer pain-points, issues and needs, suggesting proactively solutions
• Guarantee high quality standards of service towards customers...
technical documents Creating and optimising training materials Taking care of the customer newsletter Terminology & translation management, with the help of external translation service providers Collaboration with internal departments YOUR QUALIFICATIONS...
Oberalp Group Spa. - SALEWA - DYNAFIT - WILD COUNTRY - POMOCA-Bolzano
all related issues.
The Customer Operations department takes care of clients from the order through the coordination of the delivery to the after-sales service-both personally and together with his/her team.
The team checks orders in terms of quality, quantity...
through the coordination of the delivery to the after-sales service. The Customer Operations team checks orders in terms of quality, quantity, prices, and delivery date and will track the status until the final delivery. This experience will give you the...
management
• Prepare analysis and evaluations to support the international Sales Department
• Strong collaboration with internal departments e.g. Controlling/Accounting/CustomerService
YOUR PROFILE
• 2-3 years working experience in a similar position...
Customer Operations department takes care of clients from the order through the coordination of the delivery to the after-sales service-both personally and together with his/her team. The team checks orders in terms of quality, quantity, prices and delivery...
expectations of our online marketing services and software products are exceeded. Do you think customer success in 360 degrees? Welcome to the team.
Desired starting date is immediately or by arrangement.
Location
Lana
Working Method
Presence / Hybrid...
and advanced level of English
• Have good disposition to work in a customerservice environment
• Have customer care skills
• ability to listen to and understand the customers' need
• Can take ownership of' and progress calls to resolution or to escalate call...
structured way; - Excellent communication skills and highly customer & service oriented; - Excellent German (mother tongue) and English language skills.
We offer:
• Cooperation with a highly qualified and engaged team of consultants;
• Involvement...
YOUR RESPONSIBILITIES Create product manuals and service instructions Optimise the existing manuals Manage other documentation & customer communications (e.g. newsletters, training content, product change notifications) Work with content management...
Job Title: CustomerService Representative (Italian - speaking) - On-site - Sport Clothing Industry AM03 Job Description Experience the power of a game-changing career Want to be part of an innovative and growing team? We're a global technology...
according to customer needs and objectives
• Assist in developing new business by identifying areas of improvement and supporting the lead generation process
• Help in preparing reports on account status
• Help sales team up-sell or cross-sell services...
and creative skills to increase interest in our services and products A keen sense of recognising customer needs A results-driven approach Enthusiasm for the NOI brand Excellent command of English and very good knowledge of German and Italian Do you want to...
Fluency in Italian and English' with strong communication and interpersonal skills - Exceptional customerservice skills and a proactive problem-solving mindset - Prior experience in customerservice' particularly in the travel industry' is preferred...
Consultant with Italian and English you will be a part of a great team and all together will: Deliver outstanding client service Achieve great customer experience and satisfaction Identify and understand user needs Assist with general inquiries, product...