CUSTOMER CARE SPECIALISTAbout the Role - The candidate, reporting to the Customer Care Supervisor, will provide outstanding customerservice and be responsible for customer loyalty through the proactive and efficient management of relationships and requests...
costs.
• Design and preparation of application support models for international cloud Contact Center solutions.
• Creation and measurement creation of service KPIs for customer support.
• Knowledge of new generative models and artificial intelligence to...
Job Title: Sales EngineerLocation: Pombia, NovaraDuration: Fulltime/PermanentResponsibilitiesDevelop and maintain a deep understanding of the company's products, services, and technologies.Identify and engage with potential clients, building strong...
and penetration test processes. VA and PT activities are defined together with the customer and can differ in terms of assets (web services, network services, wifi, OT, iOT or domotics) and methodology (white or gray or black box, from external or internal).
VA...
organization.What do you do as a L2 Support Analyst As Application Support Analyst you work on a daily basis for troubleshooting the software applications, middleware and customer facing infrastructure used by GXO and ensuring that help desk tickets are resolved...
and external suppliers, maintain their functionality. You interact on a daily basis with our external security service providers to ensure delivery of high-quality security services and a smooth customer experience.
You also act as point of contact for multiple...
logistics and non-logistics sector, in/for multinational or Italian companies, - Cross-functional operations experience (including engineering, solution design, customer support, professional services, managed services, or other operational areas...
assist in resolving complex Associate queries.
About the team
Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders...
BIC:
• Fluent in English and Italian,
• Customerservice orientation and attention to detail,
• Excellent communication skills,
• 1+ years of customerservice would be beneficial,
• Experience with orders and claims management would be beneficial...
operations experience (including engineering, solution design, customer support, professional services, managed services, or other operational areas).Automation expertise (AGV, Robotics, etc.)Solid skills in process analysis.Solid skills in Data analytics...
Italian companies.
• Cross-functional operations experience (including engineering, solution design, customer support, professional services, managed services, or other operational areas).
• Solid skills in process analysis.
• Solid skills in Data...
additional training.
About the team
Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders every day. The team is the...
TELUS Digital Bulgaria-Vercelli, 15 km da Biandrate
your next career move abroad? If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! As a Digital Trust and Safety Specialist with Italian and English you will: - Review user-generated back-office...
Join us in sharing Amazon's story and inspiring the next generation of innovators!• Strong fluency in English and Italian
• Strong written and oral communication skills
• Experience in Fulfillment Operations
• Public Speaking or CustomerService...
Are you a problem solver' excellent communicator and a people person? If so we are looking for you to join our award winning customerservice team based in our stunning offices in Malta! The Wow You will be a part of a seamless CustomerService...