approach.
• Strong knowledge of competitors in the local market, business trends, office trends, private consultancy trend.
• Motivated by increasing customer value and customer satisfaction by applying a customer first mindset.
• Ability to make things...
measured through Calls Service Level / Delivery Performance / Customer Satisfaction / Claim Resolution - Contribute and support the company and one team philosophy by continuously developing communication skills' proactive mindset and business expertise to...
and advise them on how to use our product.
• Coordinate the going live of our vacation rentals and help hosts with all post-booking related questions to ensure a continuously high level of customer-oriented service.
• Interact with our product and content...
issues effectively.
Our requirements:
• 1+ years of experience in a call center or customerservice role' preferably in the automotive industry.
• Strong communication skills' with a minimum C1 level in Italian.
• Very good knowledge of English language...
and oral communication skills, and able to understand and empathize with users
• Ability to write technical but clear and understandable documentation for end-users as well as for IT colleagues & peers
• Soft skills: customer and service focus...
prospects by running customer surveys for product development and working with sales teams to develop local strategies. The job holder needs to maintain knowledge of assigned product portfolio and related services. Scope: Anchor job in Solution Selling...
will support Operations and Technical Services with root cause investigation of deviations and nonconformities concerning validation and risk assessments and implementation of mitigation strategies. Moreover, you will be responsible for encouraging...
will be providing a first-class face-to-face service in the field, aligned to customer needs, and acting as a trusted partner in a defined geographical region.
Who We Are
Viva.com is the 1st Tech Bank in Europe for Businesses revolutionizing...
involves root cause analysis' entailing thorough error reporting' examining customer pain points' and addressing internal issues to enhance overall service quality. Lastly' the team is dedicated to maintaining quality KPIs by consistently monitoring service...
Communication Skills
• Have excellent communication skills
• Be fluent in English and Italian.
• Display active listening skills
• Efficient in managing call from a high-volume and fast-paced environment.
Quality and skills
• Interactive' customerservice...
a real impact' and want to be part of building something big. If this sounds like a good fit for you' check out boomi.com or visit our Boomi Careers page to learn more. Customer Success Manager at Boomi is a role that sits at the intersection of customer...
and borders. We embrace a growth mindset to get results. And we celebrate shared success as goals and milestones are achieved. Ready to join a team where innovation meets collaboration? If you're driven by bold ideas and a customer-centric mentality' your next...
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