hospitals, and research institutions across the world.
Our Field Service Engineers are the frontline technical ambassadors of GeneMind, building trusted customer relationships, ensuring maximum instrument uptime, and turning technical expertise into...
exhibitions, roadshows, and distributor events
Must have:
• Degree in Engineering
• Preferable experience in technical support, technical service, or customer-facing technical roles
• Strong communication skills with the ability to explain technical...
and redesign of existing projects;
• Components library management;
• Customer interface on hardware issues (internal customer, service department);
• Simple digital design in VHDL code (FPGA design) and software design in C/C++ code (software for SoC...
vendors, startups, universities) to advance technology readiness.
• Contribute to the creation and execution of strategic roadmaps for maintenance services, aligning with overall business objectives.
• Gather and analyze customer feedback to identify...
e delle applicazioni terze parti.
• Assistere/formare il personale di Clienti e Partner nell'utilizzo delle nostre soluzioni (CustomerService), nonché intervenire prontamente in caso di problemi o interruzioni (incident management).
Cosa Offriamo
• Sviluppo prodotti...
exhibitions, roadshows, and distributor events
Must have:
• Degree in Engineering
• Preferable experience in technical support, technical service, or customer-facing technical roles
• Strong communication skills with the ability to explain technical...
internal stakeholders, and a high service level throughout the entire order‑to‑cash process for spare parts.
Main Responsibilities
• Manage customer order entry, release, monitoring, and follow‑up in company systems (SAP/MRP).
• Ensure orders are...
Field ServicesEngineer - Based in Italy
Verona, Veneto, Italy (On-site)
We are looking for candidates, who are resilient and not afraid of a challenge. You pick up easily, work in an orderly manner and you are result-oriented. The customer is...
maintenance, evolution and new feature development.
• Support the definition of integrated digital services embedded within hardware and software product ecosystems.
Market & Customer Insight
• Conduct market and competitive analysis on digital services, IoT...
products, exceptional technical support, and outstanding customerservice to our clients. We also strive to generate value for our customers by working to enhance and prolong the return on investment for solid-state lighting systems.
Due to international...
products, exceptional technical support, and outstanding customerservice to our clients. We also strive to generate value for our customers by working to enhance and prolong the return on investment for solid-state lighting systems.
Due to international...
and redesign of existing projects;
• Components library management;
• Customer interface on hardware issues (internal customer, service department);
• Simple digital design in VHDL code (FPGA design) and software design in C/C++ code (software for SoC...
valutazione richieste, configurazioni personalizzate, negoziazione, chiusura del contratto
• collaborazione con funzioni interne (Marketing, Operations, Finance, Business Development, CustomerService) e partner esterni
• presidio customer care e supporto...
have a good understanding of Lync, VPN, and mobile device support. ● Analyze Service Desk calls for Desktop Devices and incident data to identify and advice Customer of any potential user training requirement and automation.
● Ensure that each Desktop...
serve as the primary bridge between our enterprise customers and Strategy's engineering' product' and go-to-market teams. You will own the full post sales lifecycle of a customer account portfolio' ensuring customers do not simply ", use", the...