We are hiring a full-time Customer Success Manager to join our team, based in our office in Rome. This role is pivotal in ensuring client satisfaction and success with our products/services. As a Customer Success Manager, you will collaborate...
provides technical service and support in the field on Advance Staining/CH/PI equipment within Leica Biosystems (LBS), ISO, FDA, and budgetary guidelines with the objectives of minimizing customer downtime and generating revenue opportunities for LBS.
Key...
updates, service disruptions, and issue resolutions.
• Service Innovation: Identify opportunities to introduce new services, tools, or processes that enhance the customer experience.
• Customer Education: Lead initiatives to provide customers with...
Support Coordinator (Spain & Italy)
Department
AV Capital Equipment Service EMEA HQ
Reporting relationship
Regional Service Leader
Essential job Responsibilities:
Responsible for the front and back office administrative and logistical support for the...
leads to ensure exceptional customerservice. This role involves overseeing the resolution of complex customer issues, driving process improvements, and managing performance and SLA metrics. The manager will collaborate with internal teams, including...
needed; and representation of OGC on internal committees in order to ensure and enhance the consistent delivery of high-quality legal service by OGC.
In particular, the Legal and Administrative Associate is responsible for the following duties:
1. ..
provides technical service and support in the field on Advance Staining/CH/PI equipment within Leica Biosystems (LBS), ISO, FDA, and budgetary guidelines with the objectives of minimizing customer downtime and generating revenue opportunities for LBS.
Key...
and improve customerservice
• Collaborate with other managers to standardize shift processes
A day in the life
You’ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across...
proposition that meets the needs of the customer, including analyzing critical business drivers and risks.
Education and Experience Required:
• Typically 9+ years directly related experience in Outsourcing and/typically 12+ years in complex IT service...
team player' willing to share ideas and help other team members
• Located in Athens for on-site work Nice to have
• Previous experience in the customerservice sector
• Previous experience in OTAs
• Knowledge of any CRM app Benefits The health of our...
customer requirements (RFQ) and current regulations and corporate policies in support of internal stakeholders. Supports the proper administration of corporate contracts; coordinating with internal stakeholders and ensuring compliance with corporate...
Experiences
• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed...
Our client is a multinational company leader in the distribution of products and services for retailers in Europe. It has a long history of innovation, listed on the stock market and with a sound financial base.
For this company we have...
administrative work alongside building and supporting a strong team culture
• Analyze performance and suggest process improvements to optimize work and improve customerservice
• Collaborate with other managers to standardize shift processes
A day in the life...
team player' willing to share ideas and help other team members
• Located in Athens for on-site work Nice to have
• Previous experience in the customerservice sector
• Previous experience in OTAs
• Knowledge of any CRM app Benefits The health of our...
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Customer Service Administration in Lazio
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